
DeMontrond Mazda
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy and efficient process. Allan Cihlar was excellent and really made everything go well. Went above and beyond! Would recommend Allan to anyone looking for a new car!! Allan Cihlar was excellent and really made everything go well. Went above and beyond! Would recommend Allan to anyone looking for a new car!! More
Purchased a 2023 MX-5 Miata Club. Josue Montoya was my sales associate and he was fantastic from start to finish. I had to special order the car that I wanted and Josue was with me Josue Montoya was my sales associate and he was fantastic from start to finish. I had to special order the car that I wanted and Josue was with me throughout the entire process. When the car arrived, he called me to set up a time to pick it up and work through the final sales details. When we arrived at the dealership, the car was in the front spot in the lot with a giant red ribbon on the hood of the car. It was a great touch to finish off a great car buying experience. The entire staff including AK Khalil and Kareem in finance were super friendly, professional, and helpful! More
On behalf of a coworker of mine, I must say this is the worst customer service I have seen extended to anyone. Despite the fact that she is a female, just had her vehicle fully serviced with warrantied en worst customer service I have seen extended to anyone. Despite the fact that she is a female, just had her vehicle fully serviced with warrantied engine work. The vehicle overheated on the first day, it was driven, after picking it up. Called the dealership asking to have it towed and was told it was not their responsibility; she would need to call and arrange a tow truck ($275). Loose bolting was found under the hood. One of the belts on the vehicle is not even spinning. Poor service work, poor quality control on service of vehicle. Not a dealership I would trust to handle my vehicles. Your entire service team may need some additional training in customer service and retention of customer's moving forward. Too bad we cannot select "ZERO STARS". That is what is deserved. More
Purchased a Mazda Cx-9 from Kenny and Jorge. They were pleasant and provided fair pricing. I came here on a Saturday and they kept the dealership open after hours to ensure I drove away in the n They were pleasant and provided fair pricing. I came here on a Saturday and they kept the dealership open after hours to ensure I drove away in the new vehicle. This is my first Mazda (previous owner of ford, Toyota, Suzuki, Lexus, and Nissan). I am happy with the vehicle and the purchase experience! More
Kenny was so helpful during our buying process. He made everything seamless. We loved him! He made everything seamless. We loved him! More
I highly recommend Kenny Froisy and the team at DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He also kept me well informed along the way about timing and next steps. This was the fifth vehicle I have purchased from DeMontrond Mazda and it was a pleasure working with Kenny again. More
Absolutely a great experience working with John on Monday and Tuesday. He listened to all my concerns, provided timely updates and most importantly treated me with kindness and respect on a day that was not and Tuesday. He listened to all my concerns, provided timely updates and most importantly treated me with kindness and respect on a day that was not going well. Thanks for the great customer service!! More
Kenny was the absolute best sales person. I told him what I wanted in a vehicle and he put me in a 2020 Mazda CX-9. I have had the vehicle for 2 weeks now and my entire family loves it. Kenny I told him what I wanted in a vehicle and he put me in a 2020 Mazda CX-9. I have had the vehicle for 2 weeks now and my entire family loves it. Kenny is very personable and I will be a lifetime customer! More
Outstanding customer service here! The salesman is really kind. Great experience and might be here and purchase some later The salesman is really kind. Great experience and might be here and purchase some later More
Nice service and leave me a good impression. Buy car here and wont regret. best dealer. Buy car here and wont regret. best dealer. More