DeMontrond Mazda

On behalf of a coworker of mine, I must say this is the worst customer service I have seen extended to anyone. Despite the fact that she is a female, just had her vehicle fully serviced with warrantied en worst customer service I have seen extended to anyone. Despite the fact that she is a female, just had her vehicle fully serviced with warrantied engine work. The vehicle overheated on the first day, it was driven, after picking it up. Called the dealership asking to have it towed and was told it was not their responsibility; she would need to call and arrange a tow truck ($275). Loose bolting was found under the hood. One of the belts on the vehicle is not even spinning. Poor service work, poor quality control on service of vehicle. Not a dealership I would trust to handle my vehicles. Your entire service team may need some additional training in customer service and retention of customer's moving forward. Too bad we cannot select "ZERO STARS". That is what is deserved. More

Purchased a Mazda Cx-9 from Kenny and Jorge. They were pleasant and provided fair pricing. I came here on a Saturday and they kept the dealership open after hours to ensure I drove away in the n They were pleasant and provided fair pricing. I came here on a Saturday and they kept the dealership open after hours to ensure I drove away in the new vehicle. This is my first Mazda (previous owner of ford, Toyota, Suzuki, Lexus, and Nissan). I am happy with the vehicle and the purchase experience! More

Kenny was so helpful during our buying process. He made everything seamless. We loved him! He made everything seamless. We loved him! More

I highly recommend Kenny Froisy and the team at DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He also kept me well informed along the way about timing and next steps. This was the fifth vehicle I have purchased from DeMontrond Mazda and it was a pleasure working with Kenny again. More

Absolutely a great experience working with John on Monday and Tuesday. He listened to all my concerns, provided timely updates and most importantly treated me with kindness and respect on a day that was not and Tuesday. He listened to all my concerns, provided timely updates and most importantly treated me with kindness and respect on a day that was not going well. Thanks for the great customer service!! More

Kenny was the absolute best sales person. I told him what I wanted in a vehicle and he put me in a 2020 Mazda CX-9. I have had the vehicle for 2 weeks now and my entire family loves it. Kenny I told him what I wanted in a vehicle and he put me in a 2020 Mazda CX-9. I have had the vehicle for 2 weeks now and my entire family loves it. Kenny is very personable and I will be a lifetime customer! More

Outstanding customer service here! The salesman is really kind. Great experience and might be here and purchase some later The salesman is really kind. Great experience and might be here and purchase some later More

Nice service and leave me a good impression. Buy car here and wont regret. best dealer. Buy car here and wont regret. best dealer. More

Allan was easy to work with. He’s knowledgeable and personable. He listens and he helped us get what we want. Also (very important), Allan did not waste our time and we appreciat He’s knowledgeable and personable. He listens and he helped us get what we want. Also (very important), Allan did not waste our time and we appreciate that. Rated dealership “4 stars” as we’ve not really done any service with them yet. Overall, positive experience- so far! More

The sales team there is very friendly and knowledgeable. They assisted me in finding exactly what I wanted and within my budget. I shopped several Mazda dealers in town and by far the DeMontrond team had th They assisted me in finding exactly what I wanted and within my budget. I shopped several Mazda dealers in town and by far the DeMontrond team had the best service. More