DeMontrond Mazda
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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He was easy to work with Kenny listened to my needs as well as wants. He found me the perfect car. well as wants. He found me the perfect car. More
Got approached by Mr Mirza Ali Beg…helped us with the trade in and purchased a new 2023 Mazda Cx9…the whole process went smooth as butter…he explained in vivid details and provided the best services…we h trade in and purchased a new 2023 Mazda Cx9…the whole process went smooth as butter…he explained in vivid details and provided the best services…we had an easy payment method that works best for us…highly recommend to everyone…come check them out More
Kenny is the best person I have ever worked with in a retail purchase. Jorge is also not your typical manager they are a great team not pushy like car salesman typically are. retail purchase. Jorge is also not your typical manager they are a great team not pushy like car salesman typically are. More
They have amazing staff, the receptionist is very sweet and helpful, service is amazing and quick! And our car salesman is absolutely wonderful! He heard what we said and delivered! I’ve bought a couple ca and helpful, service is amazing and quick! And our car salesman is absolutely wonderful! He heard what we said and delivered! I’ve bought a couple cars from them and always request Kenny! I highly recommend Kenny for your car needs! He really puts his clients needs and wants first, and knows what he’s doing! Thank you so much! More
This dealer is outstanding. Very professional,courteous, knows their products, returns your calls immediately, and is anxious to keep their customers happy. Very professional,courteous, knows their products, returns your calls immediately, and is anxious to keep their customers happy. More
Easy and efficient process. Allan Cihlar was excellent and really made everything go well. Went above and beyond! Would recommend Allan to anyone looking for a new car!! Allan Cihlar was excellent and really made everything go well. Went above and beyond! Would recommend Allan to anyone looking for a new car!! More
Purchased a 2023 MX-5 Miata Club. Josue Montoya was my sales associate and he was fantastic from start to finish. I had to special order the car that I wanted and Josue was with me Josue Montoya was my sales associate and he was fantastic from start to finish. I had to special order the car that I wanted and Josue was with me throughout the entire process. When the car arrived, he called me to set up a time to pick it up and work through the final sales details. When we arrived at the dealership, the car was in the front spot in the lot with a giant red ribbon on the hood of the car. It was a great touch to finish off a great car buying experience. The entire staff including AK Khalil and Kareem in finance were super friendly, professional, and helpful! More
On behalf of a coworker of mine, I must say this is the worst customer service I have seen extended to anyone. Despite the fact that she is a female, just had her vehicle fully serviced with warrantied en worst customer service I have seen extended to anyone. Despite the fact that she is a female, just had her vehicle fully serviced with warrantied engine work. The vehicle overheated on the first day, it was driven, after picking it up. Called the dealership asking to have it towed and was told it was not their responsibility; she would need to call and arrange a tow truck ($275). Loose bolting was found under the hood. One of the belts on the vehicle is not even spinning. Poor service work, poor quality control on service of vehicle. Not a dealership I would trust to handle my vehicles. Your entire service team may need some additional training in customer service and retention of customer's moving forward. Too bad we cannot select "ZERO STARS". That is what is deserved. More
Purchased a Mazda Cx-9 from Kenny and Jorge. They were pleasant and provided fair pricing. I came here on a Saturday and they kept the dealership open after hours to ensure I drove away in the n They were pleasant and provided fair pricing. I came here on a Saturday and they kept the dealership open after hours to ensure I drove away in the new vehicle. This is my first Mazda (previous owner of ford, Toyota, Suzuki, Lexus, and Nissan). I am happy with the vehicle and the purchase experience! More
Kenny was so helpful during our buying process. He made everything seamless. We loved him! He made everything seamless. We loved him! More