Back

DeMontrond Mazda

Webster, TX

4.3
1,108 Reviews
As your local Mazda dealer, we have a huge selection of new and used vehicles from which to choose. DeMontrond Mazda online and offline customers enjoy vehicle specials every day. We offer Mazda service & parts, an online inventory, and outstanding financing options, making DeMontrond Mazda a preferred dealer serving Webster, Houston, Pasadena, Pearland, Friendswood, Texas City, Baytown, Galveston, La Marque, Alvin, Angleton, South Houston, Clear Lake City, La Porte, Lake Jackson, Almeda, Missouri City, Galena Park and Dickinson area Mazda buyers. Ready to set up a test drive? Visit our Houston area Mazda dealership in Webster, TX today!
Contact Dealership

20233 Gulf Fwy

Webster, TX

77598

Directions

By Type

Showing 1,108 reviews

January 15, 2021

I have been buying cars for a very long time and I am to the point where I don't even want to walk into a dealership anymore. Chris and Jorge were awesome. They have renewed my faith in car dealerships. More

by steve.brinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Danzell, Karim Elsahban
Jan 16, 2021 -

DeMontrond Mazda responded

Thank you so much for trusting DeMontrond with your automotive business, Steve! We sincerely appreciate the kind words and positive feedback. We look forward to working with you again soon!

December 28, 2020

NOT A GOOD EXPERIENCE. Allen (salesman) was knowledgeable and easy to work with. Worked out the deal and went to see their finance guy Karim to do the paperwork. This is where everything went downhill. He sa More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AK Khalil
2.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Cihlar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Elsahban
Dec 29, 2020 -

DeMontrond Mazda responded

Thank you for sharing this information with us, Jason. Please know that we do take your concerns seriously. At your earliest convenience, please send your best contact information to: customerexperience@4040group.com so that we may further look into this for you. Thank you again and we look forward to hearing back from you soon!

November 24, 2020

If you are looking for a Mazda, then go see Josue Montoya at Demontrand Mazda. He is a great brand ambassador! Josue's knowledge of the vehicles safety features (how they actually worked, not just buzz wor More

by Jon Van Pelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Elsahban
Nov 25, 2020 -

DeMontrond Mazda responded

Thank you so much for taking the time to inform us of your positive experience, Jon! We are sincerely pleased to know that Josue's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand!

November 16, 2020

I’ve been shopping around at different dealers for my perfect car, and Demontrond has just what I need with their best pricing in town. Chris is very friendly and knowledgeable about their vehicles. Thei More

by tonyp3505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Danzell
Nov 17, 2020 -

DeMontrond Mazda responded

Thank you so much for trusting DeMontrond with your vehicle purchase, tonyp3505! We are thrilled to know that Chris has made such a difference in your car-buying experience. Congratulations on your new ride! Please do let us know if you have any additional questions, we will be glad to lend a hand.

November 07, 2020

Set an appointment to come see/buy a car the next day. Got a text the morning of the appointment to confirm that I'm coming to the appointment and I respond saying I will be there. Arrived on time to my a More

by Matt
Recommend Dealer
No
Employees Worked With
Mo Hafiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

DeMontrond Mazda responded

Thank you for sharing this feedback with us, Matt! Please know it is never our intent to upset our customers. We realize that your time is valuable and we will certainly take this an area of improvement moving forward. At your earliest convenience, would you mind sending us your best contact information to: customerexperience@4040group.com? We would greatly appreciate the opportunity to learn more about your most recent visit to our dealership.

October 27, 2020

Great service! Mirza Beg was very helpful and knowledgeable. I will be referring him to friends he can help. Chris in your service department has always been helpful with my old Mazda as well. More

by Jenniferannettecarlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

DeMontrond Mazda responded

We appreciate your review and recommendation, Jenniferannettecarlisle! We are glad to hear that you were pleased with the service you received from Mirza and Chris. We certainly look forward to serving you again, for any of your future automotive needs!

October 14, 2020

Kenny was awesome! Straightforward, honest and transparent. Bought two cars from him and was pleased both times. Would recommend him for anyone looking to have a smooth experience. More

by Jbernard524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

DeMontrond Mazda responded

Jbernard524, thank you so much for your continued loyalty and patronage to our dealership. We truly value your business and certainly look forward to working with you again soon!

October 12, 2020

Horrible service! Rude, arrogant and mean individual. I would never work with a person like him. Be careful!!!! Work with someone else if you can. I would share some texts he sent me, but I rather not g More

by lescobar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Danzell
Oct 13, 2020 -

DeMontrond Mazda responded

lescobar, our dealership’s goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience by sending your contact information to: customerexperience@4040group.com. We look forward to hearing back from you!

October 06, 2020

Dealership itself it a bit dated, needs to be updated. Service was good, salesman Mirza Beg was very friendly, relaxed and did not apply unnecessary pressure. Made buying process very easy. Finance manage More

by sssvparikh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Elsahban
Oct 07, 2020 -

DeMontrond Mazda responded

We sincerely appreciate your feedback, sssvparikh! Thank you kindly for the positive feedback and recognition of our team members. Your business is highly valued and we certainly look forward to working with you again soon!

September 30, 2020

Josue was exceptional! He walked us through everything from explaining the differences in packages to allowing us to see several models. Our needs and wants were met no questions asked. Very cool gentlema More

by Destiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

DeMontrond Mazda responded

Wow! Thank you so much for this awesome review and for the recognition of Josue! We strive to deliver excellent customer service to each and every one of our guests and we could not be happier reading about your experience. Please do let us know if you have any additional questions, we are here to help!

...
11
...