
DeMontrond Mazda
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have been buying cars for a very long time and I am to the point where I don't even want to walk into a dealership anymore. Chris and Jorge were awesome. They have renewed my faith in car dealerships. the point where I don't even want to walk into a dealership anymore. Chris and Jorge were awesome. They have renewed my faith in car dealerships. Smoothest transaction I have had in a very long time. I would highly recommend them. More
NOT A GOOD EXPERIENCE. Allen (salesman) was knowledgeable and easy to work with. Worked out the deal and went to see their finance guy Karim to do the paperwork. This is where everything went downhill. He sa and easy to work with. Worked out the deal and went to see their finance guy Karim to do the paperwork. This is where everything went downhill. He said we qualified for a 4th year on the maintenance package and 3 extra months of our finance rate with no mention of costing more. Great we thought. Too good to be true. When it was all said and done we were charged $1500 for the 4th year and to get the extra months of financing was with a $2500 service contract. We told them we did not agree to that. Karim said we did. He never brought up any extra cost and we felt misled. Karim argued with us and said he did not mislead us but did acknowledge that he did not bring up the cost. To say you get something without saying it is going to cost extra and how much IS MISLEADING. If you are going to buy a car here I would double and triple check your contract. More
If you are looking for a Mazda, then go see Josue Montoya at Demontrand Mazda. He is a great brand ambassador! Josue's knowledge of the vehicles safety features (how they actually worked, not just buzz wor at Demontrand Mazda. He is a great brand ambassador! Josue's knowledge of the vehicles safety features (how they actually worked, not just buzz words), vehicle options and his recommendations made the process not only informative, but enjoyable as well. The whole buying process was very smooth. Go see Josue and you'll be glad you did. If he's busy with another customer, then wait for his availability. More
I’ve been shopping around at different dealers for my perfect car, and Demontrond has just what I need with their best pricing in town. Chris is very friendly and knowledgeable about their vehicles. Thei perfect car, and Demontrond has just what I need with their best pricing in town. Chris is very friendly and knowledgeable about their vehicles. Their offers are reasonable and straightforward, which make the whole buying process very fast and easy, plus their forever warranty is include in all vehicles More
Set an appointment to come see/buy a car the next day. Got a text the morning of the appointment to confirm that I'm coming to the appointment and I respond saying I will be there. Arrived on time to my a Got a text the morning of the appointment to confirm that I'm coming to the appointment and I respond saying I will be there. Arrived on time to my appointment to be told that the car I had an appointment to see was sold. It would've been great to have the car reserved 1 day for my appointment, but I understand making a sale if someone else is already ready to buy the car. However, they clearly had my contact information to text me before, but neglected to notify me that the car was sold because they wanted to bring me in to buy some other car. I drove 45 minutes out to Clear Lake on a Friday night for nothing. Very disappointing and waste of my time. Salesman tried to sell me a newer version of the car for more money, but I preferred to take my business to another dealership. More
Great service! Mirza Beg was very helpful and knowledgeable. I will be referring him to friends he can help. Chris in your service department has always been helpful with my old Mazda as well. knowledgeable. I will be referring him to friends he can help. Chris in your service department has always been helpful with my old Mazda as well. More
Kenny was awesome! Straightforward, honest and transparent. Bought two cars from him and was pleased both times. Would recommend him for anyone looking to have a smooth experience. transparent. Bought two cars from him and was pleased both times. Would recommend him for anyone looking to have a smooth experience. More
Horrible service! Rude, arrogant and mean individual. I would never work with a person like him. Be careful!!!! Work with someone else if you can. I would share some texts he sent me, but I rather not g would never work with a person like him. Be careful!!!! Work with someone else if you can. I would share some texts he sent me, but I rather not go that far. More
Dealership itself it a bit dated, needs to be updated. Service was good, salesman Mirza Beg was very friendly, relaxed and did not apply unnecessary pressure. Made buying process very easy. Finance manage Service was good, salesman Mirza Beg was very friendly, relaxed and did not apply unnecessary pressure. Made buying process very easy. Finance manager was also very efficient and friendly. All employees we interacted with were professional. For the most part dealership was trying to follow Covid procedures. More
Josue was exceptional! He walked us through everything from explaining the differences in packages to allowing us to see several models. Our needs and wants were met no questions asked. Very cool gentlema from explaining the differences in packages to allowing us to see several models. Our needs and wants were met no questions asked. Very cool gentleman. It was not awkward at all. He communicated with us the entire time. 10000% recommend choosing him as your sales person. Keep up the great work Josue!! More