DeMontrond Mazda

Very patient and worked with us on finding the perfect vehicle for our budget. Everyone we talked with was super friendly. I really appreciated not being pushed to purchase right away and being able to wo vehicle for our budget. Everyone we talked with was super friendly. I really appreciated not being pushed to purchase right away and being able to work with Chris over the course of a week to find what was exactly right for me. Would definitly reccomend this dealership to anyone looking into buying a Mazda. More

Everyone that I dealt with at this dealership was very friendly, looked for what I needed and went out of their way to make sure I was happy with my purchase. I would reccommend anyone I know to come to friendly, looked for what I needed and went out of their way to make sure I was happy with my purchase. I would reccommend anyone I know to come to this dealership and refer them to any one of these gentleman. More

Great service all around. We took awhile to decide on our next vehicle purchase and James was super patient. We started looking with them in June and finally purchased with them this past weekend. They were next vehicle purchase and James was super patient. We started looking with them in June and finally purchased with them this past weekend. They were always willing to answer questions and the offer we were given on the internet was granted when we went in. It took less then 3 hours to make complete the purchase when we got in there which I think is really good in car deal time :) Everyone there was very friendly and helpful and we will be back again and again! More

Both James and Fred were great. They did not pressure me into buying the vehicle I bought. They let me test drive it for the weekend to allow my father to look at the vehicle. They both made me feel comfo into buying the vehicle I bought. They let me test drive it for the weekend to allow my father to look at the vehicle. They both made me feel comfortable about my purchase and seem to really care that I get a vehicle I needed. I would go back to them for a future car purchase. More

EVERYONE AT THE DEALERSHIP GREETED US AND ASKED IF THEY EVERYONE AT THE DEALERSHIP GREETED US AND ASKED IF THEY COULD HELP US, OUR SALESMAN WAS VERY HELPFUL WITH EVERYTHING. THE MANAGER CAME OUT TO GREET U EVERYONE AT THE DEALERSHIP GREETED US AND ASKED IF THEY COULD HELP US, OUR SALESMAN WAS VERY HELPFUL WITH EVERYTHING. THE MANAGER CAME OUT TO GREET US AND HELPED WORKOUT A DEAL THAT WAS GREAT, VERY HASSLE FREE. THE FINANCE PERSON THAT HELPED US WAS VERY INFORMATIVE AND VERY FRIENDLY. WE WILL FOR SURE COME BACK. GREAT JOB GUYS!!!!!!!! More

This was definitely one of the easiest car purchases I have made. Ryan was friendly, helpful and able to answer all of our questions. I did not ever feel pressured to hurry up and make a decision as I h have made. Ryan was friendly, helpful and able to answer all of our questions. I did not ever feel pressured to hurry up and make a decision as I have been before in the past. I would surely return to buy another car here in the future. More

This is my 4th vehicle purchased or leased from Mazda of Clearlake. Has always been a pleasure in dealing with Ahmad, this was the first time dealing with David and he too was a pleasure to deal with. Have Clearlake. Has always been a pleasure in dealing with Ahmad, this was the first time dealing with David and he too was a pleasure to deal with. Have also used your service department,very courtious and professional. Keep up the good work. More

Good experience. No pressure. Feel like I got a fair deal. Veryp polite and helpful in all departments. iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii deal. Veryp polite and helpful in all departments. iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii More

It's difficult to give 5 stars in every category. Chris Danzell was our primary contact in sales -and not only was he courteous, and knowledgable, but he was easy to talk to - and communicative - but not a Danzell was our primary contact in sales -and not only was he courteous, and knowledgable, but he was easy to talk to - and communicative - but not annoying. My wife and I felt through the entire process, that Chris had our best interest in mind throughout the entire process - and for my wife, that went a LONG way. Our initial visit did not go so smoothly because there was too much "behind the scenes" movement, and my wife and I had to sit waiting for 20+min at a time, wondering what was going to happen next. Chris introduced Bobby, who explained the scenario, and I know many things need to "come together" to enable the proper deal, but I never appreciate waiting on the unknown - only to be presented with a lousy proposition. So, this entire process of discussion on day 1 ended with us leaving abruptly simply because there was too much waiting, and not enough interaction. Upon our return - Bobby was not available - but his counterpart was - very friendly and accomodating - but again "had to go check" either with Bobby via phone, or with the GM - to confirm our requested terms. Again - more waiting. Finally, upon completion of the deal - Bobby did approach to congratulate us and shake hands - and offer his gratitude - which my wife and I both appreciated. He seemed genuine and sincere. Finally, we dealt with Bart - who was explaining the terms, amount financed etc, but when discussing an extended warranty - didn't seem to want to take "no" as an answer- which I found to be frustrating. I made my decision and was confident in my decision - Bart still continued on the topic - but now reducing the price...not really how I negotiate. This was overall fairly annoying. So, as far as the sales effort - i'd give a 5 out of 5. But the entire process is a 3 or 4 out of 5. **Final note - Mazda has options such as 0% financing, or no payments for 90days...which the sales staff agreed to - but then Bart in finance explained that the offers cannot be mixed, etc etc...I think it would be helpful if the sales team were more specifically aware of the Mazda promotional terms. More

Got me to drive 50+ miles by telling me on the phone I was approved up to 25,000 and by the time I arrived, some 3 hours later, it turns out I was only approved for 9,000 at 24.9% interest. AVOID AT ALL C was approved up to 25,000 and by the time I arrived, some 3 hours later, it turns out I was only approved for 9,000 at 24.9% interest. AVOID AT ALL COSTS. BAIT AND SWITCH. I'm looking into pressing legal action. More