DeMontrond Mazda

I use this dealership for service since it is closest to my home. High personnel turnover in the service department, each time you deal with someone else, and service is average, some little things got neve my home. High personnel turnover in the service department, each time you deal with someone else, and service is average, some little things got never fixed in 4 years. I tried 3 times to buy a car but never succeeded. They don't even get close to what they promise and you may get a handwritten quote scribbled on a piece of paper. This summer I followed one of their lure-in letters stating they pay top dollars for my trade in, only to get patronized and proven by the manager that he was right and I was wrong. I threw away the business card so upset was I, so I can't recall the names. This week I tried again, received an e mail quote in range from Fred, but it had dealer installed options to beef-up the price. Although my visit was confirmed hours before by e mail, neither the salesperson nor the car were there when I went. Instead Bobby gave me a ridiculous low quote on my trade in and started to test my limits in 500$ steps, while standing in the middle of the showroom! Since then I never heard back from them and found my car elsewhere. More

I'm aways able to get my car in and out with no problems every time I bring it in for service. I had a Chevrolet and I had so must problems I had to have it in the shop always every month. I have had my CX7 every time I bring it in for service. I had a Chevrolet and I had so must problems I had to have it in the shop always every month. I have had my CX7 since February 2009 and had not had to have it in the shop except for day to day maintenance. My next car will also be a Mazda. Happy Owner Charlie Watkins More

To whom it may concern, My families' overall experience To whom it may concern, My families' overall experience for our recent vehicle purchase was pleasant and very informative. Christopher was very know To whom it may concern, My families' overall experience for our recent vehicle purchase was pleasant and very informative. Christopher was very knowledgable on the products and services and was of great assistance during our decision making. In addition, he was very polite and courteous. I would definately recommend Mazda of Clearlake to anyone who appreciates customer service and satisfaction. Our visit was all that we expected and more. Thanks for the great experience, More

I found this car online and had several e-mails with David before I drove 4 hours to buy the car. From the outset, he was forthright and honest and very accommodating. When we arrived in Clear Lake, h David before I drove 4 hours to buy the car. From the outset, he was forthright and honest and very accommodating. When we arrived in Clear Lake, he was waiting for us with the car ready for the test drive. The test drive was pre-planned along a specific route that would test every aspect of the car's performance. David was informative, re-assuring, very pleasant and knowledgeable. I could not ask for a better representative for this company. It was truly a pleasure to deal with him and I love my new car. It is everything that it was claimed to be...and more. Thank you. More

Just wanted to let you know that Chris Danzell was an excellent salesman and my wife and I really appreciated the time he took to explain the vehicle to my 16 year old son. The only thing that I did excellent salesman and my wife and I really appreciated the time he took to explain the vehicle to my 16 year old son. The only thing that I didn't care for was that everyone pushed the "Free 10 Year/100000 Mile Warrenty", but then when you went to buy the car, you had to buy a warrenty because the Free one, really wasn't all that great; only covered manufacuture "defects" which I am sure would be hard to prove. Great job Chris, thanks again. More

Jon was very helpful and worked with us and has been in contact to make sure we have been satisfied. Car is great, great gas mileage, quiet, easy to drive and runs smoothly. Jon deserves to be rated but th contact to make sure we have been satisfied. Car is great, great gas mileage, quiet, easy to drive and runs smoothly. Jon deserves to be rated but the survey does not need to be so long, it will cause people not to complete. More

When I first brought my car in, it took a while to duplicate the noise I was hearing. They did what they thought would fix the problem, but the noise came back the next day. When I brought my car ba duplicate the noise I was hearing. They did what they thought would fix the problem, but the noise came back the next day. When I brought my car back in, they went out of their way to make sure to find the problem and that I was satisfied with the repair. They provided a loaner car when they couldn't complete the repair in one day. More

I had such a positive experience at Mazda of Clear Lake! Buying a car is never an enjoyable experience, but they made it so much better than I would have expected. Being introduced to the staff at the deale Buying a car is never an enjoyable experience, but they made it so much better than I would have expected. Being introduced to the staff at the dealership was a totally new experience, Honda never did that for me! The entire staff was so friendly and Jon was great, they gave us space when we needed to talk about the decision and I never felt pressured! I would recommended Mazda of Clear Lake to ANYONE looking to buy a car! More

We had a awesome experience, Chris was friendly and got everything worked out for us in a timely manner. They kept me informed of everything, and were able to get me the best deal. I really appreaciate eve everything worked out for us in a timely manner. They kept me informed of everything, and were able to get me the best deal. I really appreaciate everything that was done for me! This is the best experience I have had at a dealership so far. More

Ryan was absolutely great! He took his time and let me explore all the cars I was considering. He ws very easy to deal with and was really listening to me and understood what I was looking for. I would hi explore all the cars I was considering. He ws very easy to deal with and was really listening to me and understood what I was looking for. I would highly recommend him!the dealership overall was very nice, even though we had to wait for a long time to talk to the business manager. More