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DeMontrond Mazda
Webster, TX
1,102 Reviews
Welcome to the DeMontrond Mazda, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers in or near Webster, Houston, Pasadena, Pearland, Friendswood, Texas City, Baytown, Galveston, La Marque, Alvin, Angleton, South Houston, Clear Lake City, La Porte, Lake Jackson, Almeda, Missouri City, Galena Park and Dickinson find the Mazda of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. DeMontrond Mazda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,102 reviews
September 02, 2024
Just bought a vehicle from them this past Saturday and it was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they wo was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they would not trade in. The sales man used a sob story about how he also had to do the same and ruin his credit and we would be ok. They also gave us bogus credit report numbers back that we knew could not be real but trusted because "Hey, maybe they use a different system" only to find out no its the same system our bank used and they legitimately gave us the wrong numbers just to increase our APR %. After leaving the dealership defeated, we decided, no we want to try and return the car. Welp! There apparently is no return policy and they hung up on us 4 times when calling to find out what that policy was. I left 4 messages, sent emails and called for 3 days straight with no resolve. Needless to say, we should have trusted our gut, just said no we will need to think on this further and believed the xxxx reviews shown here. They definitely preyed on the fact that we needed a vehicle for work and were very desperate to get out of the current vehicle we had. More
by walker.catherine08
Employees Worked With
August 18, 2024
Do not use their service department. Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have b Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have brought this to Austin’s attention and heard he will speak to his techs. 4 times to me in 7 services. Unfortunately this falls on the service manager. Makes me really wonder if they are changing my oil as they state it’s being done on the receipt. Beware of ANY service here More
by Hdlippy
April 15, 2024
We enjoyed working with Josue and AK and felt like we received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. More
by hayleyedeluca
Employees Worked With
February 07, 2024
Josue made my buying process seamless and stress free. Demontrond is top on my list! Demontrond is top on my list! More
by renarasmijn
September 15, 2023
Mirza was very polite and able to answer any questions we might have. He took us for a test drive and the sale was made for a beautiful CX5. Thank you, Mirza! might have. He took us for a test drive and the sale was made for a beautiful CX5. Thank you, Mirza! More
by Bayouman1957
Employees Worked With
August 11, 2023
I leased a vehicle on 5/27/23 and was promised $1,000 back in 1-2 months tops for making the deal, as of today I am still looking for a check to be cut. The reason I got for not getting my check cut was back in 1-2 months tops for making the deal, as of today I am still looking for a check to be cut. The reason I got for not getting my check cut was because they haven't received the title for my trade in as of yet, DMV states it was mailed on 6/22/23. No one seems to be able to give me an update about how they are going to move forward to obtain this title which can be as simple as requesting a duplicate or even perhaps someone physically going and getting one from the DMV. This could be an isolate experience but none the less it has been a horrible one for me. I will post another update next week if I seem to be in the same predicament. More
by Kimj322003
Employees Worked With
August 08, 2023
Kenny was easy to work with. He was attentive to our needs and gave us the car we wanted. He was attentive to our needs and gave us the car we wanted. More
by donaldscruggs
Employees Worked With
August 01, 2023
He has not kept his word when it came down to my deal or keeping me updated as promised. I'm still getting the run around. Horrible customer service! keeping me updated as promised. I'm still getting the run around. Horrible customer service! More
by Kimj322003
Employees Worked With
July 31, 2023
He was easy to work with Kenny listened to my needs as well as wants. He found me the perfect car. well as wants. He found me the perfect car. More
by aidyn
Employees Worked With
