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DeMontrond Mazda
Webster, TX
1,105 Reviews
As your local Mazda dealer, we have a huge selection of new and used vehicles from which to choose. DeMontrond Mazda online and offline customers enjoy vehicle specials every day. We offer Mazda service & parts, an online inventory, and outstanding financing options, making DeMontrond Mazda a preferred dealer serving Webster, Houston, Pasadena, Pearland, Friendswood, Texas City, Baytown, Galveston, La Marque, Alvin, Angleton, South Houston, Clear Lake City, La Porte, Lake Jackson, Almeda, Missouri City, Galena Park and Dickinson area Mazda buyers. Ready to set up a test drive? Visit our Houston area Mazda dealership in Webster, TX today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,105 reviews
January 09, 2025
Everyone I dealt with there at Demontrond Mazda was very professional, nice and honest. The overall experience was the best I've ever had with purchasing/leasing a vehicle. Keep up the great work!!! Special professional, nice and honest. The overall experience was the best I've ever had with purchasing/leasing a vehicle. Keep up the great work!!! Special Thanks goes out to Josue and Eric Montoya, Rey Gomez and AK. ;) More
by Felicia Labbe
November 24, 2024
Very nice people, Josue was amazing and very helpful. Everyone was very helpful. All the cars there were in great condition, amazing pricing and the lifetime warranty is definitely a great part. Everyone was very helpful. All the cars there were in great condition, amazing pricing and the lifetime warranty is definitely a great part. More
by Shane
November 23, 2024
I like the Non pressure sales approach . Very informative. The variety in inventory is great. Very informative. The variety in inventory is great. More
by Tracie
Employees Worked With
September 02, 2024
Just bought a vehicle from them this past Saturday and it was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they wo was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they would not trade in. The sales man used a sob story about how he also had to do the same and ruin his credit and we would be ok. They also gave us bogus credit report numbers back that we knew could not be real but trusted because "Hey, maybe they use a different system" only to find out no its the same system our bank used and they legitimately gave us the wrong numbers just to increase our APR %. After leaving the dealership defeated, we decided, no we want to try and return the car. Welp! There apparently is no return policy and they hung up on us 4 times when calling to find out what that policy was. I left 4 messages, sent emails and called for 3 days straight with no resolve. Needless to say, we should have trusted our gut, just said no we will need to think on this further and believed the xxxx reviews shown here. They definitely preyed on the fact that we needed a vehicle for work and were very desperate to get out of the current vehicle we had. More
by walker.catherine08
Employees Worked With
August 18, 2024
Do not use their service department. Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have b Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have brought this to Austin’s attention and heard he will speak to his techs. 4 times to me in 7 services. Unfortunately this falls on the service manager. Makes me really wonder if they are changing my oil as they state it’s being done on the receipt. Beware of ANY service here More
by Hdlippy
April 15, 2024
We enjoyed working with Josue and AK and felt like we received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. More
by hayleyedeluca
Employees Worked With
February 07, 2024
Josue made my buying process seamless and stress free. Demontrond is top on my list! Demontrond is top on my list! More
by renarasmijn
September 15, 2023
Mirza was very polite and able to answer any questions we might have. He took us for a test drive and the sale was made for a beautiful CX5. Thank you, Mirza! might have. He took us for a test drive and the sale was made for a beautiful CX5. Thank you, Mirza! More
by Bayouman1957
Employees Worked With
August 11, 2023
I leased a vehicle on 5/27/23 and was promised $1,000 back in 1-2 months tops for making the deal, as of today I am still looking for a check to be cut. The reason I got for not getting my check cut was back in 1-2 months tops for making the deal, as of today I am still looking for a check to be cut. The reason I got for not getting my check cut was because they haven't received the title for my trade in as of yet, DMV states it was mailed on 6/22/23. No one seems to be able to give me an update about how they are going to move forward to obtain this title which can be as simple as requesting a duplicate or even perhaps someone physically going and getting one from the DMV. This could be an isolate experience but none the less it has been a horrible one for me. I will post another update next week if I seem to be in the same predicament. More
by Kimj322003
Employees Worked With
August 08, 2023
Kenny was easy to work with. He was attentive to our needs and gave us the car we wanted. He was attentive to our needs and gave us the car we wanted. More
by donaldscruggs
Employees Worked With
