DeMontrond Hyundai
Texas City, TX
Filter Reviews by Keyword
By Type
463 Reviews of DeMontrond Hyundai
My husband and I decided to shop here because of the courteous and friendly people that work here. We were treated great, no pressure. Michelle gave us her best assistance to find us just what we want courteous and friendly people that work here. We were treated great, no pressure. Michelle gave us her best assistance to find us just what we wanted in a car. Didn't have to shop anywhere else. More
This is a great dealership/service department that has a strong customer service ethic. The sales team and service department take time to make sure their customers are satisfied. strong customer service ethic. The sales team and service department take time to make sure their customers are satisfied. More
I first went to Demondtrond based on my daughter's experience. I had went to them about 6 months ago and was given excellent service and after looking decided that I would buy one from them but wante experience. I had went to them about 6 months ago and was given excellent service and after looking decided that I would buy one from them but wanted to wait a little longer. They were very respectful with my decision and Amy would touch base via a email every month or so, which I really liked. After my car broke down again, it was the first call I made was to Demontond, no question as to where I would buy my car. As with the first time I went there, it was a great experience. The atmosphere is one of no pressure and inviting. I like the fact that the sales people are not like sharks and I feel like they were looking for my best interest, not just selling a car. Michelle is very personable, knowledgeable, and professional. She let me test drive every car I was interested in and was very helpful in weighing the different features. My credit is not the best, but to them, I was just as important of a sale as someone with outstanding credit. They made the process so easy. I went and looked on a Saturday, and bought on Monday. Jeff was very helpful in helping me along the process. Amy made signing all the paperwork absolutely painless and gave me all the information I needed. I just can't say enough about Michelle, Jeff, and Amy. They made me feel like the service doesn't end with purchasing my car, the great service will continue with the maintence of my Hyundai as well. I'm a big believer in word of mouth and networking. Anytime I have an opportunity for voice my praises for Demontrond, I will. More
I came into this location after being very highly dissatisfied with the time & how shady they were at Ron Carter. I came into this location because I saw they had an elantra in the color I wanted, an dissatisfied with the time & how shady they were at Ron Carter. I came into this location because I saw they had an elantra in the color I wanted, and it was listed at better price. After I explained what I wanted ONCE, not a million times like at Ron Carter, Michele did an excellent job of explaining it to Jeff ONCE, there was no back and forth like at Ron Carter, Jeff even asked me to go in his office within 30 minutes of working numbers and explained the best deal he could do. I ended up saving so much money coming this location, I saved so much more time & everyone was extremely friendly. More
I had received a recall letter for the esc module on sonatas 2007-2010. I chose demontrond because I had a bad experience with ron carter Hyundai in the past. I called an made an appt. with mr. vidales sonatas 2007-2010. I chose demontrond because I had a bad experience with ron carter Hyundai in the past. I called an made an appt. with mr. vidales and he was able to get me in right away. my overall experience with demontrond service center was great!!!! Mr. vidales was extremely helpful and kind and very knowledgeable about his work. I am grateful for the short amount of time that it took to service my vehicle. I will recommend to my friends and family to check out demontrond when purchasing their next vehicle. I will definitely use demontrond in the future when purchasing my next vehicle and for future service needs. More
My husband and I stopped in without an appointment, as we were from out of town and discovered our front right headlight was out. We took a chance to see if DeMontrond Hyundai could help us out with that an were from out of town and discovered our front right headlight was out. We took a chance to see if DeMontrond Hyundai could help us out with that and worn windshield wipers. Benny said the work load was so full, then he said he would fit us in. We only waited about about a half hour when Benny came over to us apologizing at how long our car took, but that it was ready!!!! Now, that's what I call service!! I'll be sure to stop back again when we are visiting! Congrats on hiring the right people. More
Took our car in for service right away for headlight repair. Benny was extremely friendly and helpful. Would absolutely recommend your dealership for service & we love our Santa Fe so much we would ret repair. Benny was extremely friendly and helpful. Would absolutely recommend your dealership for service & we love our Santa Fe so much we would return when we are ready to buy a new auto. Thank you!! More
We always come back because of the great work and great service! There is no where around with the same amount of great service and friendliness service! There is no where around with the same amount of great service and friendliness More
I made an appointment on-line the night before. When I arrived, the vehicle was taken back for service at the appointment time that I had signed up for. Benny was very helpful with a few requests that I h arrived, the vehicle was taken back for service at the appointment time that I had signed up for. Benny was very helpful with a few requests that I had and was also very professional and friendly. The waiting area was very comfortable. I used the guest WIFI... watched TV... had some free coffee... and read the provided magazines and paper. I also couldn't help but look over the new Hyundai vehicles while I was there. I had a great experience. More