DeMontrond Hyundai

Wonderful purchase See overall review given on previous page of this survey. I had a wonderful experience at this dealer. No pressure. Pricing was as advertised. No See overall review given on previous page of this survey. I had a wonderful experience at this dealer. No pressure. Pricing was as advertised. No unexpected add-ons. Bill and Shari made this a wonderful experience. I felt very important to them. I appreciated both sales managers coming to me to welcome me and then to thank me for buying. I will recommend this dealer to anyone I know who is looking for a car. This is my second Sonata and I will be back to buy my next car. I have been to dealers where the pressure was on from the moment I arrived. This dealer was more like family. More

Harvey We lost 3 cars during Harvey which we had bought at DeMontrond Hyundai just 2 years ago. I am what some would say myself included a "difficult custome We lost 3 cars during Harvey which we had bought at DeMontrond Hyundai just 2 years ago. I am what some would say myself included a "difficult customer". I never even considered going somewhere else to get new cars. I was so sure that I had Geico make my check out to DeMontrond. Going into these purchases I was freaking out. I did not have anything but that Geico check to put down on all three cars. My salesman Mina was incredible. He managed to calm me down keep me focused and very late last night we left with 2 out of 3 cars. (thanks to everyone who had to stay late) And as usual hiccups happen at finance. That is when not only did Mina shine but Michelle (finance) exceeded all my expectations. I know without a doubt that when I return to get our third car (my mother-in-laws) I will receive the same great service. More

Jamie is the best Jamie was an awesome sales representative. Adrienne was amazing as well. I had a truly amazing buying experience and I'm positive that I can call if I Jamie was an awesome sales representative. Adrienne was amazing as well. I had a truly amazing buying experience and I'm positive that I can call if I need any assistance. More

X buying a new car It was a very pleasant and easy way to buy a new car I did not have to spend days and days looking at cars it was listed online and my daughter told m It was a very pleasant and easy way to buy a new car I did not have to spend days and days looking at cars it was listed online and my daughter told me about it and told me to go buy it and the sales lady was very helpful More

Worth the few extra miles south on I45 After a couple of weeks visiting other dealerships and looking at several types of SUVs, I decided to go back to buying what I had and loved - a Hyund After a couple of weeks visiting other dealerships and looking at several types of SUVs, I decided to go back to buying what I had and loved - a Hyundai SantaFe Sport. I visited another local dealership a few days ago and wasted two hours as they did not listen to what I wanted or answer my questions directly. I had purchased my first SantaFe from this dealership and thought being a repeat customer would mean something. They told me that they would call me - never did. I went online to inquire about two vehicles and no one ever contacted me about them. So, I decided to visit DeMontrond. BEST DECISION EVER!!! Jamie was wonderful at answering every question and made sure I was able to get through the car buying process in time to make a dinner date, even! It was such a great experience working with her! I highly recommend this dealership and will say it is definitely worth the drive a few more miles down I45 to be treated with respect and courtesy. I feel like I made new friends at DeMontrond! More

Good Vince did a good job but I left a voicemail asking him to call me but he never did. I'm still waiting. I suspect that now that the deal is done, I'l Vince did a good job but I left a voicemail asking him to call me but he never did. I'm still waiting. I suspect that now that the deal is done, I'll never hear from him. More

Two great experiences Have now purchased two vehicles here. Both experiences were relatively quick and very fair. Have also had my veloster serviced here exclusively since Have now purchased two vehicles here. Both experiences were relatively quick and very fair. Have also had my veloster serviced here exclusively since purchase in 2013, the quality has been exceptional. More

Miracle on the Highway I have spent hours writing glowing, heart felt reviews of the DeMontrond Hyundai car dealership only to mysteriously lose them because my inte I have spent hours writing glowing, heart felt reviews of the DeMontrond Hyundai car dealership only to mysteriously lose them because my internet skills are sorely challenged. This , therefore, is my short but sweet version. I have kept at it for two days because they accomplished what had seemingly become the impossible dream and deserve to have their praises sung! I had been searching for a car to replace mine that had suddenly and unexpectedly died from Galveston Island to the middle of Houston and had been ignored, laughed at, mislead, manipulated, and out and out lied to by the best(WORST) of them for almost two weeks. Then I was welcomed to the Texas City DeMontrond dealership where my faith in professionalism, honesty, courtesy, and humanity was restored. Here I was treated with the utmost respect. I was listened to and taken seriously by a team of professionals who seemed more like friends and family than strangers. Sales Professionals David Suthon and Tiffany Suarez worked in concert with dealership owner and General Manager Byron Johnson and Hyundai Sales Manager Adrian Genovese to make my impossible dream come true. Against all odds they found for me the perfect car (brand new 2017 Hyundai Tucson ) for the perfect price (I'm a retired middle school teacher on a fixed income, enough said)! And as if this wasn't enough, the Texas City Demontrond dealership and family blessed me with their gift of a "Forever Warranty" which covers the powertrain (transmission, engine front and rear wheel drive) for as long as I own the car at 100% of parts and labor anywhere in the USA!! And all I have to do is take care of my car, whice I always do any way!! Oh yes, and if you are wondering, of course I also have the full and extensive Hyundai Vehicle Warrenty!!! I still have to pinch myself to make sure this is real! Hyundai Dealership, crew, and family, you are my HEROS and are what all other dealerships should aspire to be! Thank you! Marsha Fuquay More

Friendly dealership Jamie helped me purchase my first vehicle. She took the time to explain the features of the car and even helped with the set up before I left the deal Jamie helped me purchase my first vehicle. She took the time to explain the features of the car and even helped with the set up before I left the dealership. She worked hard to get the vehicle at the price I wanted. What I most liked is the fact that she is not pushy like other car sales people. I would recommend anyone to go this dealership! More

Great Customer Experience Leased a new 2017 Genesis G90 from Demontrond Genesis and the customer experience was outstanding. Very rarely does the dealership match or exceed the Leased a new 2017 Genesis G90 from Demontrond Genesis and the customer experience was outstanding. Very rarely does the dealership match or exceed the vehicle but Demontrond Genesis was able to achieve this lofty goal. Cudos to Adrienne and Sheri a couple of real pros. More