DeMontrond Buick GMC - Service Center

Poor customer service Service department it's one of the worst I ever had to deal with, so unprofessional and lack of knowledge about their own vehicles , I went in for rou Service department it's one of the worst I ever had to deal with, so unprofessional and lack of knowledge about their own vehicles , I went in for routine oil change and I end out with a bad battery and bad AC compresor and some other issues that they keep denieding, service manager Bill has not clu of what's customer service it's all about even after showing a proof of the existence problem he keeps denied and giving the run around excuse , don't waste ur time coming here. More

10k mile oil change/tire rotation/multipoint inspection Service advisor was great, the service was efficient, no long wait times. Service waiting area was clean and coffee was fresh. I have purchased from t Service advisor was great, the service was efficient, no long wait times. Service waiting area was clean and coffee was fresh. I have purchased from this dealership before, and had a good experience with them then, so it must be the customer oriented culture. I would recommend this dealership. More

Fast and freindly service Brenda has attended me the last few times I went and she has always given us fast and freindly service. Thank you so much for your hard work Brenda has attended me the last few times I went and she has always given us fast and freindly service. Thank you so much for your hard work More

Came in for a scheduled oil & filter change. Michael keeps me informed through out the process as I usually wait for the service to be performed. He also keeps me up to date on any recalls and o Michael keeps me informed through out the process as I usually wait for the service to be performed. He also keeps me up to date on any recalls and other services my vehicle may need. More

recall great service dept..todd was great to work with. got me in and out the same day very competitive on repairs as well also washed my truck great service dept..todd was great to work with. got me in and out the same day very competitive on repairs as well also washed my truck More

Poor service dept Oil change takes too long- they are always behind schedule. When I picked up my vehicle it had oil down the left front quarter panel where someone le Oil change takes too long- they are always behind schedule. When I picked up my vehicle it had oil down the left front quarter panel where someone leaned on it covered in grease. After I requested they wash the vehicle I noticed the paint was chipped down to the metal in the same area. More

Great service as always Great service, friendly staff. Very helpful . Conveniently located , literally in walking distance. Always available, just a call or click away . I'm Great service, friendly staff. Very helpful . Conveniently located , literally in walking distance. Always available, just a call or click away . I'm glad there's demondtron More

This the first time that I was really satisfied. Because of the experience that I have had in the past I am not ready to give the a 10 yet. They are getting better. Because of the experience that I have had in the past I am not ready to give the a 10 yet. They are getting better. More

Tire Going Low my tire pressure indicator came on as I was driving I headed for the dealership hoping to get there before the tire went flat all the way montoring th my tire pressure indicator came on as I was driving I headed for the dealership hoping to get there before the tire went flat all the way montoring the indicator pressure on my screen I whipped into the dealership no appointment but they took me in and they fixed the nail and balanced my tire-thank you! More

Always excellent service Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I wi Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I will definitely refer others More