DeMontrond Buick GMC - Service Center

Poor service dept Oil change takes too long- they are always behind schedule. When I picked up my vehicle it had oil down the left front quarter panel where someone le Oil change takes too long- they are always behind schedule. When I picked up my vehicle it had oil down the left front quarter panel where someone leaned on it covered in grease. After I requested they wash the vehicle I noticed the paint was chipped down to the metal in the same area. More

Great service as always Great service, friendly staff. Very helpful . Conveniently located , literally in walking distance. Always available, just a call or click away . I'm Great service, friendly staff. Very helpful . Conveniently located , literally in walking distance. Always available, just a call or click away . I'm glad there's demondtron More

This the first time that I was really satisfied. Because of the experience that I have had in the past I am not ready to give the a 10 yet. They are getting better. Because of the experience that I have had in the past I am not ready to give the a 10 yet. They are getting better. More

Tire Going Low my tire pressure indicator came on as I was driving I headed for the dealership hoping to get there before the tire went flat all the way montoring th my tire pressure indicator came on as I was driving I headed for the dealership hoping to get there before the tire went flat all the way montoring the indicator pressure on my screen I whipped into the dealership no appointment but they took me in and they fixed the nail and balanced my tire-thank you! More

Always excellent service Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I wi Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I will definitely refer others More

Saturday service!!! This was my first service of my Enclave and they treated me royally - I came in on a Saturday WITHOUT a reservation and they were respectful of my tim This was my first service of my Enclave and they treated me royally - I came in on a Saturday WITHOUT a reservation and they were respectful of my time and had out in a reasonable time. More

SERVICE NO GOOD Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point. Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point. More

Here is how to void your former warranty If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about to buy two Toyota trucks, NOT from demontrond More

Worst service ever Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of pocket! They claimed a part was back ordered, but when I made noise it came in within 2 days! The parts did not look new to me I don't think they changed it. When I did get my truck back there was a rattling on the driver side like they left sone thing undone. When it started raining again the truck was now leaking again but from a different area. The service advisor was not working there no more another person had to help me, the manager was no help nor was the guy above him! They speak to you in a horrible manner and lies to your face! I am dealing with them nown trying to get this new leak from no way fixed and I am told that I need to pay money out my pocket for something I am sure they caused! I am renting a vehicle while my truck is there already 2 days I think I am going to call GMC next and if that don't work I am going to a lawyer no assistance from these people customer service is terrible and they cost you more than what was original. More

Service/Recall Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had to be ordered. The service advisor said that the part would be in next and wanted me to call to see if the part had arrived. Now, I am the customer. Why should I have to call? Shouldn't the dealership call me and let me know when the part arrives? Needless to say they never called back. I waited a couple of weeks and called again. This time the service advisor that answered the phone said he would look into it and would call me back. Here it is two and a half weeks later and still no call. So I called GM and they arranged for Munday Chevrolet to repair the car for me. I guess that unless you have a major repair job that you don't count. More