DeMontrond Buick GMC - Service Center

xxxx THEM!!!! It was the worst experience ever having to deal with a car dealer or a dealership even the manager was disgruntled underwear and refused to thank that It was the worst experience ever having to deal with a car dealer or a dealership even the manager was disgruntled underwear and refused to thank that one of his workers was in the wrong threatened to call the cops on us due to the fact that we were headed up to the dealership to still see one of the cars that they had for sale if anybody even tries to use this dealership I highly recommend do not More

Work incomplete Message "service suspension" message had been coming on and off for several years finally got it to dealer while on and they hooked car to machine and Message "service suspension" message had been coming on and off for several years finally got it to dealer while on and they hooked car to machine and got a readout indicating to items to check. Took car back for repair and requested service on A/C-Heater coil due to bad odor (so bad you would have let windows down for a period of time. They had car for a week (after three days gave me a courtesy car). Picked up car and they told me GM had issued a service bulletin stating this issue could not be repaired this was several months old have no idea why it took so long to find bulletin. Told me AC-Heating coil did not need cleaning just need to turn off AC and let fan run? Still have oror and getting worse. The day we picked up car it was raining heavy and we mad a run for the car not until we got home did my wife notice grease on the drivers seat and a scratch about one inch long. This is my wife's car and it has only a little over nine thousand miles and she takes good care of it. More

I feel at home with DeMontrond Service Dept. Treated me like family. Checked out every thing on my car and took care of the recalls. They checked with me about everything and let me know what th Treated me like family. Checked out every thing on my car and took care of the recalls. They checked with me about everything and let me know what they were doing More

Great service, through, answers all questions Makes sure you are happy when you leave. Have dealt with Demontrond on one used and one new car. Always pleasant and willing to extras to make sure y Makes sure you are happy when you leave. Have dealt with Demontrond on one used and one new car. Always pleasant and willing to extras to make sure you are happy and satisfied with service. More

Service department Arrived at 1:30 for a routine oil change was told it will only take a few minutes, so, I was directed to the waiting room. 3 hours later and still no Arrived at 1:30 for a routine oil change was told it will only take a few minutes, so, I was directed to the waiting room. 3 hours later and still not ready, finally at 4 hours waiting I saw my vehicle parked out front . So I called tech no answer, went by his cubicle no answer. Two more hours later I called tech and he answered the phone . His excuse is that he sent a porter several times and called my name. The whole time I was in the waiting room or out by their offices looking for the tech. More