DeMontrond Buick GMC - Service Center

Althea, the service rep is the best. Very helpful, knowledgeable and professional with a smile. knowledgeable and professional with a smile. More

It was great experience and they worked well to cater to our needs. Besides the benifits of lifelong warranty is great as well. I would be happy to refer people there our needs. Besides the benifits of lifelong warranty is great as well. I would be happy to refer people there More

I have had excellent customer experience with the sales department, finance and now the service department. They are very friendly and helpful and professional. Great experience. Would highly recommend. department, finance and now the service department. They are very friendly and helpful and professional. Great experience. Would highly recommend. More

I have to say Thomas aka Tank was my life savior!!!! Had a horrible experience while dealing with another dealership. Tank came in got me in a car in two days. I expressed what I wanted he presented me the a horrible experience while dealing with another dealership. Tank came in got me in a car in two days. I expressed what I wanted he presented me the best and boom deal was complete. I want to say thank you from the bottom of my heart. Thomas I hope you see this along with your colleagues! Your work ethic is out of this world. You have a great things headed your way! Continue to be great and setting the standards high! More

We were very pleased with Brandon. Our new GMC Sierra was loaded and he went through the entire vehicle with us. He spent time with us to make sure we understood all the components. loaded and he went through the entire vehicle with us. He spent time with us to make sure we understood all the components. More

I purchased 2018 GMC Sierra brand new from Demontrond GMC. The truck is right at 2 years old and I’m already having AC problems. I contacted the service dept and I was advised the warranty forever progr GMC. The truck is right at 2 years old and I’m already having AC problems. I contacted the service dept and I was advised the warranty forever program doesn’t cover the Ac. This dealership is a ripoff. I will never purchase a truck here again. More

No return phone calls from the Service Department I bought My truck from this dealer 14 months ago. With the purchase came 2 free oil changes. I have called my Service Advisor and left messages with n I bought My truck from this dealer 14 months ago. With the purchase came 2 free oil changes. I have called my Service Advisor and left messages with not return call. Not good practices if you ask my opinion. This is the 2nd time I have dealt with the same advisor and nothing has changed as far as getting a return phone call More

Buying new Buick At the beggining we waited a long time because there was no spanish speaking representative but after Tony started helping us it was much better. He w At the beggining we waited a long time because there was no spanish speaking representative but after Tony started helping us it was much better. He was very helpful showed us different cars and dis his best. The financial staff was also decent More

Horibble customer service. When in to get a key programmed. Key was covered under my warranty. Technician was not fully aware of what he was doing and as a result of that he cau When in to get a key programmed. Key was covered under my warranty. Technician was not fully aware of what he was doing and as a result of that he caused my suv to be totally disabled. Instead of them taking ownership of what they did and take care of it. I had to pay 300 bucks for another key because the technician didn't know what he was doing. Me personally I'd never come here again. I've never felt so cheated as a customer in my life More

Phones never answered? The website indicates that the service department opens at 7 am on weekdays. I've called 4 times since 7 am (it is almost 8 now). The phone picks up The website indicates that the service department opens at 7 am on weekdays. I've called 4 times since 7 am (it is almost 8 now). The phone picks up the initial call saying the call will be recorded for quality assurance. It then starts ringing again. After another 5 to 10 rings, it hangs up. If you're not going to answer the phone, why say that you are open? If you're so swamped that you can't answer the phone, hire more people. More