DeMontrond Buick GMC
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Everyone l came in contact with was very helpful and friendly. Juan and Veronica went out of their way to make sure l had all the information and Juan personally picked me up at the airport and brought friendly. Juan and Veronica went out of their way to make sure l had all the information and Juan personally picked me up at the airport and brought me to the dealership to close out the deal! More
Great and clean business with professional and courteous representatives. This was the second vehicle I bought from this dealership since I changed from Chevrolet truck to a GMC truck. Plan to return in fut representatives. This was the second vehicle I bought from this dealership since I changed from Chevrolet truck to a GMC truck. Plan to return in future. More
My husband and I came in to look at a GMC Sierra 1500, and we were blown away by the ease of the car buying process. Marc, our salesman, was absolutely wonderful. He answered all of our questions, did not and we were blown away by the ease of the car buying process. Marc, our salesman, was absolutely wonderful. He answered all of our questions, did not pressure us into anything we weren’t interested in, and made sure we had exactly what we were looking for. Tom, the manager, was so easy to talk to, kind, and figured out a deal that would work for all of us! I’ve never had such a pleasant experience buying a car. Christian, who helped us with the financials, went above and buying to provide excellent service. This team has made my husband and I VERY happy and we hope to be customers for life! More
Staff was outstanding, explained very clearly. Smooth transition, Love my new vehicle. Will definitely purchased from this dealer again. Smooth transition, Love my new vehicle. Will definitely purchased from this dealer again. More
Everyone was great made the process quick and easy would highly recommend everyone from sales to finance! highly recommend everyone from sales to finance! More
Veronica Herndon and Alejandro were very professional and knowledgeable which made the process seamless and time efficient. knowledgeable which made the process seamless and time efficient. More
I usually go to Sterling McCall GMC but decided to try DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil change and a 90k miles service. The person assisting me, Fred, didn't have a pricing sheet and instead used a calculator to come up with a price, which seemed very shady. I had no clear idea of what I was being charged for, and the final amount was $900. I asked if they provided a free car wash for customers, and Fred said yes. However, when I arrived, there were three salespeople just talking amongst themselves. I waited about 15 minutes, and none of them bothered to ask if I needed help. They completely ignored me the whole time. When I finally got my keys back, the truck had not been washed as promised. I asked again, and Fred said they would do it. A guy took the truck and returned in literally three minutes. The truck was dripping water, and there were wet puddles on my carpet—clearly, a very poor car wash job. This is the worst service I have ever received from a GMC dealership. It seems like there's no one in charge on the Saturday shift, and the staff doesn't care about customer needs at all. Very disappointing. More
Thank you so much to all the stuff! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! More
The staff were friendly and the service was great. Juan did an excellent job. I would recommend to my friends. Juan did an excellent job. I would recommend to my friends. More