DeMontrond Buick GMC
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 332 reviews
Everyone was great made the process quick and easy would highly recommend everyone from sales to finance! highly recommend everyone from sales to finance! More
Veronica Herndon and Alejandro were very professional and knowledgeable which made the process seamless and time efficient. knowledgeable which made the process seamless and time efficient. More
I usually go to Sterling McCall GMC but decided to try DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil change and a 90k miles service. The person assisting me, Fred, didn't have a pricing sheet and instead used a calculator to come up with a price, which seemed very shady. I had no clear idea of what I was being charged for, and the final amount was $900. I asked if they provided a free car wash for customers, and Fred said yes. However, when I arrived, there were three salespeople just talking amongst themselves. I waited about 15 minutes, and none of them bothered to ask if I needed help. They completely ignored me the whole time. When I finally got my keys back, the truck had not been washed as promised. I asked again, and Fred said they would do it. A guy took the truck and returned in literally three minutes. The truck was dripping water, and there were wet puddles on my carpet—clearly, a very poor car wash job. This is the worst service I have ever received from a GMC dealership. It seems like there's no one in charge on the Saturday shift, and the staff doesn't care about customer needs at all. Very disappointing. More
Thank you so much to all the stuff! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! More
The staff were friendly and the service was great. Juan did an excellent job. I would recommend to my friends. Juan did an excellent job. I would recommend to my friends. More
Veronica, Juan and Marcus where super helpful and took grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. G grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. Great car buying experience More
Great dealership. Helpful salesman (Juan) and finance person(Chris). I took a long to calculate all the different finance options and lease payments. The finance perso Helpful salesman (Juan) and finance person(Chris). I took a long to calculate all the different finance options and lease payments. The finance person was patient and understood my thought process and allowed me calculate the numbers. They were not pushy, explained everything upfront. More
Juan was awesome! He didn’t rush me and wasn’t pushy. He and his team answered all my questions as well. He didn’t rush me and wasn’t pushy. He and his team answered all my questions as well. More
real happy with the service the dealer provided, Jose really helped me out with everything i needed and really happy with my purchase. really helped me out with everything i needed and really happy with my purchase. More
They made the often terrible process of car buying easy and enjoyable. We actually left in a good mood! and enjoyable. We actually left in a good mood! More