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DeMontrond Buick GMC

Houston, TX

4.7
347 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 347 reviews

August 28, 2024

Great customer service, nice salesman, everyone was very friendly and polite. Clean facility. Will recommend to friends and family to come to y'all. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Dan! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

August 27, 2024

Ray was courteous and helpful. Very patient since I couldn’t make up my mind on what car I wanted More

by Santaread
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymund Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

DeMontrond Buick GMC responded

Santaread, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again.

August 26, 2024

Scheduled an oil change, multipoint check, and transmission flush. Communication was TERRIBLE. I had to call Stephen several times. Then had to call the main number and have someone "track him dow More

by DAN702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Aug 27, 2024 -

DeMontrond Buick GMC responded

Hello Dan702, thank you for sharing your experience with us. Your satisfaction is very important to us, and we would like to address your concerns directly. Please email us your contact information and any details about your experience to feedback@demontrond.com. We will escalate this matter to our upper management team for a thorough review.

Sep 03, 2024 -

DAN702 responded

I e-mailed DeMontrond directly the same day, 8/26 (responding to my original service e-mail)... no response. I also sent the same information through your "contact us" section on your website (again, the same day 8/26)...AGAIN, no response. I e-mailed (Thursday 8/29) "feedback" as instructed in your reply and have YET to receive any sort of response... so, tell me again how important my "satisfaction" is to y'all?? Got in the car today to move it (it's my kids car) and the vents still stink... so I'm gonna go out on a limb and ADD to the original list that none of the filters were likely changed.

August 26, 2024

I recently purchased a Ram 1500 TRX from Tank and Juan, and I have to say, the experience was nothing short of excellent. From the moment I stepped into the dealership, Tank and Juan made the process smoot More

by Deron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

DeMontrond Buick GMC responded

Hi Deron, thank you so much for your heartfelt review! We’re thrilled to hear that Juan and Tank made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!

August 24, 2024

I had a great experience here. Tank (Thomas) and Hassan were great I appreciate their professionalism. More

by courtneybscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Esfaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

DeMontrond Buick GMC responded

Your business and review of Tank on the sales team is greatly appreciated. We are happy to help and strive to provide a great experience always. Please remember that we're always here to assist you with any future automotive needs! Congratulations on your new (vehicle)!

August 23, 2024

Good communication throughout the process. Took needed action on a couple item’s overlooked. Thanks More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

DeMontrond Buick GMC responded

Bob, we are thrilled to see you had a great experience. Thank you very much for your feedback and we hope to work with you more in the future.

August 22, 2024

I’ve always had a great experience with this Demontrond. The staff has taken their time and had a lot of patience with me. If you’re looking for a place that is going to treat you like a priority. This is w More

by bleblanc003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

DeMontrond Buick GMC responded

Wow, thank you Bleblanc003 for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

August 22, 2024

The car buying process is always so stressful but dealing with Christian and the whole DeMontrond team that helped me was a breeze! I had a wonderful experience and will definitely use them again in the futu More

by Mallory M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymund Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

DeMontrond Buick GMC responded

Hi Mallory, thank you so much for your heartfelt review! We’re thrilled to hear that Christian made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!

August 18, 2024

Christian and Jose did a great job. Did everything online and they delivered the truck over two hours to me. On arrival there were some scratches and dings. Called Christian and he More

by Jamestravisowens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Jamestravisowens. We appreciate your feedback and are happy to hear that Christian and Jose were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

August 18, 2024

They are well organize and friendly and they listen. We really appreciate what they do. More

by irvinlampley23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

DeMontrond Buick GMC responded

Irvinlampley23, thank you for the fantastic review! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!

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