DeMontrond Buick GMC
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Above and beyond every time! They make you feel like you are top priority. Great service each and every time that I have been there. Reasonable prices and service second to none! They make you feel like you are top priority. Great service each and every time that I have been there. Reasonable prices and service second to none! More
Excellent customer experience This was our best, fastest, and most pleasant car buying experience ever. Our salesperson Mr. Hobbs was so easy going, NEVER pushy- no sales tactics. This was our best, fastest, and most pleasant car buying experience ever. Our salesperson Mr. Hobbs was so easy going, NEVER pushy- no sales tactics. The finance personnel Mr.Adames was also very helpful and quick, no pressure. The benefits DeMontrond offers are amazing. We would recommend this place and Mr. Hobbs to anyone in a heartbeat! Thanks so much George & Beena More
My new GMC Garrett is a great salesman. I have purchased about 10 cars/trucks since I started driving and I have never had such a great experience while looking, Garrett is a great salesman. I have purchased about 10 cars/trucks since I started driving and I have never had such a great experience while looking, testing, purchasing, and being shown how to operate my vehicle like Garrett did here at Demontrond. Thanks Demontrond and I would definitely recommend this dealership and especially Garrett as the point of contact. More
Poor customer service Service department it's one of the worst I ever had to deal with, so unprofessional and lack of knowledge about their own vehicles , I went in for rou Service department it's one of the worst I ever had to deal with, so unprofessional and lack of knowledge about their own vehicles , I went in for routine oil change and I end out with a bad battery and bad AC compresor and some other issues that they keep denieding, service manager Bill has not clu of what's customer service it's all about even after showing a proof of the existence problem he keeps denied and giving the run around excuse , don't waste ur time coming here. More
10k mile oil change/tire rotation/multipoint inspection Service advisor was great, the service was efficient, no long wait times. Service waiting area was clean and coffee was fresh. I have purchased from t Service advisor was great, the service was efficient, no long wait times. Service waiting area was clean and coffee was fresh. I have purchased from this dealership before, and had a good experience with them then, so it must be the customer oriented culture. I would recommend this dealership. More
Fast and freindly service Brenda has attended me the last few times I went and she has always given us fast and freindly service. Thank you so much for your hard work Brenda has attended me the last few times I went and she has always given us fast and freindly service. Thank you so much for your hard work More
Awesome car buying experience Had an Awesome experience. Was stress free. Gary is amazing. Had cars ready for me when I arrived and the financing process was quick and painless. Had an Awesome experience. Was stress free. Gary is amazing. Had cars ready for me when I arrived and the financing process was quick and painless. Gary is very knowledgeable and not pushy which immediately made working with him a delightful experience. I will be a repeat customer for sure! More
Came in for a scheduled oil & filter change. Michael keeps me informed through out the process as I usually wait for the service to be performed. He also keeps me up to date on any recalls and o Michael keeps me informed through out the process as I usually wait for the service to be performed. He also keeps me up to date on any recalls and other services my vehicle may need. More
Everyone we dealt with was professional and knowledgeable. The salesman knew all the features that came with the car. When we bought the car he trained us to use them. He answered all of our questions without The salesman knew all the features that came with the car. When we bought the car he trained us to use them. He answered all of our questions without having to refer to anyone else. This dealership gives the Forever Warranty. More
Buying a Buick from Demontrond I would buy a Buick again from Demontrond, especially from salesman, Gary West. He was respectful of my time and the requirements I was looking for, I would buy a Buick again from Demontrond, especially from salesman, Gary West. He was respectful of my time and the requirements I was looking for, More