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DeMontrond Buick GMC

Houston, TX

4.7
332 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 332 reviews

September 14, 2024

Listen, when my wife told me “you need to go pick up your car”, I thought she was gassing me. When she walked in with the wig, I just knew it was a joke. But when Jaun and Christian met me at the door, my en More

by Allen.c.sams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

DeMontrond Buick GMC responded

Dear Allen.c.sams, thank you for your wonderful review! We’re so glad to hear that our team took great care of you. We aim to make every customer feel valued and appreciated. Your support means a lot to us, and we can’t wait to serve you again!

September 08, 2024

Hi, it was a great experience make business with DeMontrond team, all staff was very professional, I’ll highly recommend this dealership, thank you for your time and support. More

by tatianasanchez35
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

DeMontrond Buick GMC responded

Tatianasanchez35, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again.

September 07, 2024

Super Friendly, Quick Service, Answered all of my questions & made the buying process easy. Recommended! More

by baileyolie9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

DeMontrond Buick GMC responded

Thank you for taking the time to share with us, baileyolie9! The goal of the DeMontrond team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future automotive needs!

September 07, 2024

BEYOND AMAZING! !!! Katrina (Tina) , Christian, Reymond, and Veronica are incredible. EVERY VEHICLE will always be bought here!!!!! Thank you all for making this per More

by Tina Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymund Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Katrina(Tina) who answers the calls 100 stars!!⭐️ From the first second of speaking with her, I knew this would be great! She made this sale!! We love you!!!!!
Sep 07, 2024 -

Tina Thomas responded

Veronica in finance, she should be over all of financial departments!!!!

August 30, 2024

We absolutely loved everyone here! ! Made buying our Chevy 2500 such an easy process. Go here and ask for Brandon!!! Tank and Brandon gave us an amazing vehicle and an amazing deal!!! W More

by Jaggar Kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Peredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Jaggar. We appreciate your feedback and are happy to hear that Brandon was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

August 28, 2024

Great customer service, nice salesman, everyone was very friendly and polite. Clean facility. Will recommend to friends and family to come to y'all. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Dan! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

August 27, 2024

Ray was courteous and helpful. Very patient since I couldn’t make up my mind on what car I wanted More

by Santaread
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymund Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

DeMontrond Buick GMC responded

Santaread, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again.

August 26, 2024

I recently purchased a Ram 1500 TRX from Tank and Juan, and I have to say, the experience was nothing short of excellent. From the moment I stepped into the dealership, Tank and Juan made the process smoot More

by Deron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

DeMontrond Buick GMC responded

Hi Deron, thank you so much for your heartfelt review! We’re thrilled to hear that Juan and Tank made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!

August 26, 2024

Scheduled an oil change, multipoint check, and transmission flush. Communication was TERRIBLE. I had to call Stephen several times. Then had to call the main number and have someone "track him dow More

by DAN702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Aug 27, 2024 -

DeMontrond Buick GMC responded

Hello Dan702, thank you for sharing your experience with us. Your satisfaction is very important to us, and we would like to address your concerns directly. Please email us your contact information and any details about your experience to feedback@demontrond.com. We will escalate this matter to our upper management team for a thorough review.

Sep 03, 2024 -

DAN702 responded

I e-mailed DeMontrond directly the same day, 8/26 (responding to my original service e-mail)... no response. I also sent the same information through your "contact us" section on your website (again, the same day 8/26)...AGAIN, no response. I e-mailed (Thursday 8/29) "feedback" as instructed in your reply and have YET to receive any sort of response... so, tell me again how important my "satisfaction" is to y'all?? Got in the car today to move it (it's my kids car) and the vents still stink... so I'm gonna go out on a limb and ADD to the original list that none of the filters were likely changed.

August 24, 2024

I had a great experience here. Tank (Thomas) and Hassan were great I appreciate their professionalism. More

by courtneybscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Esfaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

DeMontrond Buick GMC responded

Your business and review of Tank on the sales team is greatly appreciated. We are happy to help and strive to provide a great experience always. Please remember that we're always here to assist you with any future automotive needs! Congratulations on your new (vehicle)!