DeMontrond Buick GMC
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I have to say Thomas aka Tank was my life savior!!!! Had a horrible experience while dealing with another dealership. Tank came in got me in a car in two days. I expressed what I wanted he presented me the a horrible experience while dealing with another dealership. Tank came in got me in a car in two days. I expressed what I wanted he presented me the best and boom deal was complete. I want to say thank you from the bottom of my heart. Thomas I hope you see this along with your colleagues! Your work ethic is out of this world. You have a great things headed your way! Continue to be great and setting the standards high! More
Have to say Tank is the best. Thanks for making this experience flawless.. Also thanks to frank for helping with the best rate possible. I live the truck experience flawless.. Also thanks to frank for helping with the best rate possible. I live the truck More
I had an outstanding experience with DeMontrond GMC. James was my salesman and he did a no non sense deal. I explained what I was looking for and he showed me that and explained all the features. He pre James was my salesman and he did a no non sense deal. I explained what I was looking for and he showed me that and explained all the features. He presented me a complete sales sheet with everything outlined with no hidden figures or changes. I would recommend James to others as well as do business with DeMontrond GMC again. More
Very good service. Very attentive dealer and finance manager. Once the deal was worked, we were out within an hour. Very happy with the truck and ease of sale. manager. Once the deal was worked, we were out within an hour. Very happy with the truck and ease of sale. More
DeMontrond used car salesman (Keenan Keele) assured me it was ok for me to write a personal check and it be held until Tuesday, through text messages. Then test drove the 2016 explorer sport by myself bec was ok for me to write a personal check and it be held until Tuesday, through text messages. Then test drove the 2016 explorer sport by myself because my wife was with the kids that were sick with RSV( so we couldn’t get a babysitter)he instantly wanted us to sign a credit application which foolishly we did. I thought ok I need a car now!! After the test drive it was a very odd in counter, like we were old friends that knew each other deeply and knew nothing but I needed a vehicle... he said (Just between us) he had a guy that would get this done tonight no matter what.... for a $150 dollars... even now I don’t know what he meant... was it to be paid right then or included in the loan??? I have no idea, but it was to sketchy for us. Then we were told our credit was much worse then what was on credit karma or through our bank Chase. Me and my wife both didn’t understand this, a 673 on the chase bank app added up to a 613 on there pull... how?? If anything else... a auto pull or whatever they called it would’ve shown me and my wife’s credit to be nearly perfect... as there is only one missed payment on her loan.... due to COVID. So barley even talking to this salesman, my wife still didn’t even know his name on the way home, we were in the finance department where the financing person didn’t even know that we had a personal check to use as a down payment and that would not work because it had to be a cashiers check. So I am immediately frustrated to say the least... how does the Financial officer not know we are doing for our down payment. The salesman comes over as we are leaving because there is literally no reason to stay because now we have zero down payment, our credit is not perfect so yes we need that, and he says to my wife why did you come then, why did you come over here prepared, I am literally on the edge of blowing up so I just say “you told me over text that our personal check would be fine but the financial officer told us he cannot take that and has no idea what we are talking about” How do you lie to someone and then act like it’s their fault for wasting your time? The salesman continues by saying “oh he doesn’t know what we have going on” ARE YOU FREAKIN KIDING ME!!!! How in the world would it be OK for the financial officer not to know what me and the salesman have going on?!?!? What?!???!! So we leave with a very odd feeling.... what happened? Why did this guy have literally no customer service/people skills? Before you say that it must have been a miscommunication, know that I texted him to confirm it would work before we even left our house. More
We were very pleased with Brandon. Our new GMC Sierra was loaded and he went through the entire vehicle with us. He spent time with us to make sure we understood all the components. loaded and he went through the entire vehicle with us. He spent time with us to make sure we understood all the components. More
Went to Demontrond to look at a new GMC 2500HD. Brandon was super helpful and located the vehicle I was interested in rather quickly. Dealing with him was a pleasure and I can’t say anything bad about my e was super helpful and located the vehicle I was interested in rather quickly. Dealing with him was a pleasure and I can’t say anything bad about my experience buying my truck there. It ranks in the top 3 of my best car buying experiences with one other being from a Demontrond dealer also. More
Brandon was very helpful it was really easy quick and we love the new vehicle we have . I would definitely buy another vehicle from them love the new vehicle we have . I would definitely buy another vehicle from them More
Mr Garcia was very courteous and helpful. We purchased the exact vehicle that we wanted. I would recommend this location to family and friend's the exact vehicle that we wanted. I would recommend this location to family and friend's More
Got a good deal on my new 2020 2500hd. Raul Garcia sales rep was very helpful. Made it fast and easy to buy our new vehicle. Very well recommended. Would defiantly buy another vehicle at DeMontrond GMC. rep was very helpful. Made it fast and easy to buy our new vehicle. Very well recommended. Would defiantly buy another vehicle at DeMontrond GMC. More