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DeMontrond Buick GMC

Houston, TX

Overview
Employees
Reviews
4.7
332 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 332 reviews

February 28, 2024

I had an awesome experience purchasing my vehicle. Very knowledgeable sales person and finance manager was very helpful. More

by Cliepold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

DeMontrond Buick GMC responded

Cliepold, thank you for taking the time to write about your experience. It's great to know that our team was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

February 28, 2024

Had a great experience with at Demontrond. The finance manager Mr. Cristian was great! Would recommend a friend. More

by kinney35
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

DeMontrond Buick GMC responded

Kinney35, thank you for taking the time to write about your experience. It's great to know that Richard was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

February 28, 2024

We cannot recommend working with Christian kopeck enough! He gave us the best service. He was knowledgeable, friendly, honest and very accommodating. We will never shop anywhere else. Our experience with him More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

DeMontrond Buick GMC responded

Emily, thank you for taking the time to write about your experience. It's great to know that Christian was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

February 28, 2024

Go see Christian hands down best guy to see. I had the best experience with him. I've never experienced such amazing customer service. More

by Gregrodrigues
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

The staff is so kind and helpful. They go above and beyond in every aspect! More

by rdstoerner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Peredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

DeMontrond Buick GMC responded

Wow, thank you for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

January 08, 2024

I assumed some things that I should have done more research on the vehicle. It does not come with Serus antenna as the previous 2 GM vehicles did. Also rear wheel covers were missing. only was direct More

by thomaspitarra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dereck Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

DeMontrond Buick GMC responded

Hello Thomaspitarra, we would like to better understand your concerns to see how we can help and resolve the issue. Customer satisfaction is our top priority. If you would, please send your best contact information, along with any additional information regarding your visit to us at: feedback@demontrond.com. Thank you so much!

Jan 09, 2024 -

thomaspitarra responded

Cell- 713 240 8941 Your sales team did a wonderful job at trying to please us with our purchase, no issues there, and as far as the star rating I very seldom give 100% of any rating as I believe that nothing is perfect. My last 3 vehicles have come from Classic Cheverolet and I the last time I was not please with them so I wanted to try someone else closer. Part of my displeasure is on my lack of really taking the time to check out the vehicle and assuming that certain things just came with the vehicle. I will do a better job and take more time next time. Thanks for your concern, Thomas Pitarra.

December 23, 2023

Excellent experience- went above and beyond to sell me a vehicle- I would recommend this dealership to all my friends More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

DeMontrond Buick GMC responded

Thank you, Pat, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new vehicle!

November 07, 2023

I have been taking my vehicles for maintenance here since 16’ and always my first place to purchase new vehicles More

by gabriela.pastran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

DeMontrond Buick GMC responded

Gabriela.Pastran, thank you for the feedback and your continued patronage to our dealership! Please let us know if there's anything else we can do for you, as we look forward to serving you again down the road.

November 02, 2023

Everyone is very polite and helpful throughout the process. Have never had a bad experience with this dealership. More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

DeMontrond Buick GMC responded

Ryan, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

November 02, 2023

I recently had my vehicle serviced at Demontrond Automotive Group, and I was very impressed with the speed and quality of their service. My vehicle had a lot of alignment issues, and I was expecting More

by jrd0582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 03, 2023 -

DeMontrond Buick GMC responded

Your great feedback truly made our day, Jrd0582! We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

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