DeMontrond Buick GMC
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 332 reviews
First time working with this dealership and my overall experience was a great one! Juan Liscano was my sales agent; he listened carefully, paid attention to the details, and worked diligently to help me experience was a great one! Juan Liscano was my sales agent; he listened carefully, paid attention to the details, and worked diligently to help me find a vehicle I loved. Juan has a fun and outgoing personality, he’s easy to work with, and he never made me feel pressured or uncomfortable at anytime during the process. The environment at DeMontrond was very welcoming; everyone I encountered was a joy to talk to…especially Gilbert in Finance (very pleasant, down-to-earth, and an overall great guy). My husband and I have decided that we will continue to do business with this dealership in the future; yes they know how to sell vehicles, but more importantly, they know how to connect with People and they provided us with great customer service…and that’s their secret ingredient!! With that said, Happy Shopping Everyone! More
Great customer service and attention to detail of what customer asks for. Very kid friendly customer asks for. Very kid friendly More
Had to be the worst car buying experience I’ve ever had. There is no way in xxxx I would ever use this service or dealership again. I would rather drive 20 miles to the closest GMC dealership rather than us There is no way in xxxx I would ever use this service or dealership again. I would rather drive 20 miles to the closest GMC dealership rather than use these guys. I had an appointment to meet with somebody to purchase a 2024 Hummer EV. As I entered into the dealership, I stand for 7 1/2 minutes in the front entrance while everybody’s staring and looking at me and not one person says hello. They were two other customers that were sitting down that were waiting to be serviced, and they were just shaking their heads because they couldn’t believe that I was literally standing in front of the dealership and nobody would help me. This isn’t about race or anything like that but yes I did have sweatsuits on and didn’t look like I had money but to be treated like I was someone off the street I should’ve known then not to buy from this dealership. The head manager is a slick, talking guy that will try to make things sound like they’re good but they’re just trying to make a deal and get over on you. They wanted me to send in information that wasn’t true so they can finalize the loan. Now I cant get hold of anyone after reaching out to 4 different staff members. Long story short do not use this dealership. If you want to feel like you’re beneath everybody else and they just will take your money go to DeMontrond More
Gilbert / james / eluid were accommodating and made the deal happen!! I appreciate the transparency and great attitude deal happen!! I appreciate the transparency and great attitude More
Excellent customer service! I would highly recommend. Veronica Her don took great care of us! I would highly recommend. Veronica Her don took great care of us! More
The service from the finance department through to sales was excellent at all times. Highly recommend them to anyone. was excellent at all times. Highly recommend them to anyone. More
Sid was great, finance was great. Thank you. Will shop here again and send people here. Thank you. Will shop here again and send people here. More
Dealership was well lite and very clean. Organized and accommodating! Greeted with a smile and a hand shake. Organized and accommodating! Greeted with a smile and a hand shake. More
The group was great to work with, both personally and professionally. From sales to finance, all were so helpful in person as well as for reach back support when needed. First class service! professionally. From sales to finance, all were so helpful in person as well as for reach back support when needed. First class service! More
Juan Liscano was GREAT! Very knowledgeable and friendly. Definitely a lot better than the other dealerships we visited. Christian was Amazing! Great attitude and very prof Very knowledgeable and friendly. Definitely a lot better than the other dealerships we visited. Christian was Amazing! Great attitude and very professional! Definitely found me the best deal! I have never received such a great and welcoming experience from a dealership! I will recommend this one to everyone I know! Thank you very much! Buy the way LOVE the vehicle too!! More