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DeMontrond Buick GMC

Houston, TX

4.7
332 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 332 reviews

March 19, 2024

Absolutely loved it fantastic courteous respectable outgoing and takes care of their customers thanks you More

by slaughterjimmie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

DeMontrond Buick GMC responded

Thank you so much for your kind words, Slaughterjimmie! We hope to see you down the road!

Mar 20, 2024 -

slaughterjimmie responded

Thanks to Thomas Clark and Christian Kopeck big shout out loved every minute of my experience at DeMontrond GMC

March 19, 2024

Best experience ever smooth and easy process with 0 issues I will definitely be back and I will recommend DeMontrond GMC to all my Familia. Also a big thanks to Veronica in finance for making it a grea More

by gilbertobanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliud Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Besett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finney Cheadle
Mar 20, 2024 -

DeMontrond Buick GMC responded

Thank you for your business and kind words, Gilbertobanda! Please let us know if you ever need anything else. Congratulations on your new vehicle!

March 18, 2024

*** I should’ve known it was going to happen again. Update from today (3/18/2024) Has to be the worst dealership. From the experience of buying the car and feeling like you've been messed over to no More

by aaron1326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lionel Woolard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Campbell (5 stars)
Mar 19, 2024 -

DeMontrond Buick GMC responded

Thank you for bringing this to our attention, aaron1326. Please know that customer satisfaction is paramount to us! At your earliest convenience, please email us your best contact information, to feedback@demontrond.com so that we may further look into this for you.

Mar 19, 2024 -

aaron1326 responded

Since you just copy and paste your response to everybody else, we’ll see if you reach out and see what happens. Because again this is the second time that I’ve had to come on here and this is the entire different reason. The dealership is trash. It’s all about making money which I’m OK with but screwing people over and knowing about it makes it worse.

Mar 19, 2024 -

DeMontrond Buick GMC responded

Aaron1326, we have sent your contact information to our management team. We appreciate your feedback.

Mar 29, 2024 -

aaron1326 responded

Update, there’s been no one to reach out. No one to call or email in regards to anything that’s going on. That goes to show you that they could care less about what really goes on and they just wanna make a dollar. Their customer service and their HR really need to be looked at and gone through because this is unacceptable. Definitely will be reaching out to the BBB in regards to the dealership.

March 16, 2024

Quick, Easy, and efficient. Juan and Gilbert helped get me the rate I wanted and monthly I requested. Thanks fellas! More

by Jay C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

DeMontrond Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Juan and Gilbert were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

March 15, 2024

They all worked very hard to make a deal that I could leave with. I do appreciate the effort. More

by smahaffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliud Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

DeMontrond Buick GMC responded

Smahaffe, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

March 14, 2024

Thank you Juan. You made a stressful experience less stressful. I appreciate you and you working hard to make my car buying experience pleasant. More

by Ronda459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Ronda459! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

March 14, 2024

Sales and customer service and support staff have been very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. More

by Laabsmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lionel Woolard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

DeMontrond Buick GMC responded

Thank you for the fantastic review! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!

March 13, 2024

Great dealership… Seriously appreciate the care and attention to help choosing a truck. Was really patient and very knowledgeable regarding the different kind of trucks …. Happy to come back here a More

by 2emailsacha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finney Cheadle
Mar 14, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, 2emailsacha! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

March 13, 2024

Alejandro and Christian were very easy to work with! Got everything done ASAP and were straight up with. 10/10 would recommend. More

by eriktheesam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

eriktheesam responded

Great dealership

Mar 13, 2024 -

DeMontrond Buick GMC responded

Hi, Eriktheesam! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.

March 13, 2024

1st to shop at this location. Nacho and Kopeck were awesome!!! In and out!! Thank you gentlemen!!! More

by freddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Freddie! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

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