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DeMarois Buick GMC Mercedes-Benz

Missoula, MT

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109 Reviews

3115 West Broadway Street

Missoula, MT

59808

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Showing 109 reviews

November 07, 2024

They lied to me, broke my vehicle and charged me $1,600 for their mistake. Worst service of all time. It's been months of lies and countless hours of stress. My vehicle is STILL broken and instead of fixin More

by brenden.hierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
February 24, 2023

Did a great job. They were professional and fast. Can’t wait to do more with them. More

by Cforgey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
February 16, 2023

Ivory and Sr technician should be rated 5 stars for service . They treated me well More

by maryganddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivory
January 12, 2023

Not helpful with questions about Bluetooth connections. I was told I needed to ask the Mercedes Concierge who was not at work and had not been for two weeks. More

by Jlkoppang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Shepard, Wayne Waliser
October 12, 2022

Extremely Smooth & Seamless Experience In all Areas Of The dealership. I Absolutely Would Recommend This Dealer To All Concerned. More

by rderose47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lew DeMarois & Scott McLinden, Wayne Waliser
September 18, 2022

I purchased my truck from DeMarois 3 years ago. I took my truck in for warranty service a couple of times. The service department (and especially Ivory the service writer) have been great to work w More

by tdmharvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivory
September 15, 2022

Ivory in service is the best, she goes above & beyond for her customers, we are very happy with her work. More

by LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivory
September 01, 2022

Excellent customer service! We had problems with our Sprinter van and had to be towed in from Glacier National Park. Inspite of their already busy workload they were able fit us More

by Kgoakley51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh,Nate and tech that worked on our van
August 02, 2022

I receive excellent service each time I visit this dealership. I have also purchased many cars and trucks and am totally satisfied with the interactions I have had with the demarois staff. More

by Bwwinmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivory.
July 23, 2022

Well maintained, competent staff, took time needed. Only dealer within 150 miles of us but it works More

by e.hall.mt
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nate
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