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DeLong Ford, Inc.

Dwight, IL

5.0
1,213 Reviews

212 E Delaware St

Dwight, IL

60420

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1,213 Reviews of DeLong Ford, Inc.

July 18, 2018

Great Experience This is the third car we have purchased from Delong Ford with Mike Woods as our salesman. He is very helpful and makes the purchase so easy! It is a More

by ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods
July 17, 2018

New Dually From the day I ordered through the delivery of this black F350 pure Ford muscle. Jon Delong and his team provided professional guidance all the way t More

by jonbon97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan DeLong, Mike Woods
Aug 08, 2018 -

DeLong Ford, Inc. responded

Thank you so much for sharing your experience with DeLong Ford and Jon. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Ford F-350. Jon and the team will be thrilled to hear your feedback! Respectfully, Samantha Kee Office Manager

July 17, 2018

Timely and Responsive to my needs and questions I was searching for a new to me used vehicle, and I came across Doug at DeLong. We spoke on the phone and he checked on a few things for me and then More

by TN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods, Doug Scribner
Aug 08, 2018 -

DeLong Ford, Inc. responded

We couldn’t be happier that Doug provided you with a great car buying experience. Heis a true asset and we are lucky to have him on the DeLong Ford team. We hope you are enjoying your new GMC Sierra, please come back to visit anytime! Respectfully, Samantha Kee Office Manager

July 17, 2018

Great Dealership I brought home a 2017 Expedition Max I enjoyed working with both Doug and Woody Straight forward, no pressure type of guys Thanks guys I’ll be back More

by David2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods, Doug Scribner
Aug 08, 2018 -

DeLong Ford, Inc. responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits DeLong Ford with only the best there is to offer. It’s so nice to hear that Doug and Woody helped to make your experience such a positive one. Enjoy your new Expedition! Respectfully, Samantha Kee Office Manager

July 14, 2018

Car purchase Friendly, easy to work with and provided the information I needed.Would purchase from them again. Worked with me around my schedule. Nice new facility More

by graycar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan DeLong, BJ Johnson
Aug 08, 2018 -

DeLong Ford, Inc. responded

I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits DeLong Ford with only the best there is to offer. It’s so nice to hear that BJ and Jon helped to make your experience such a positive one. I will be sure to share this with the team! Respectfully, Samantha Kee Office Manager

July 09, 2018

Home Town I am local and I take for granted how well we are treated at DeLong Ford, friendly and fast! Here is to many more years together. More

by Connor88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan DeLong, Mike Woods, Joe Ruskin, BJ Johnson
Jul 24, 2018 -

DeLong Ford, Inc. responded

Hearing that you had “friendly and fast” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing DeLong Ford, we look forward to serving you for many years to come! Respectfully, Samantha Kee Office Manager

July 09, 2018

LaCrosse Easy to work with and the used car is very clean and as advertised. This was overall a very quick and a pleasant buying experience. More

by Greg 68
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Lawless
Jul 24, 2018 -

DeLong Ford, Inc. responded

On behalf us all of us at DeLong Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Brenda. We will be sharing your feedback amongst our team. Enjoy your new Buick LaCrosse and please come visit us again soon! Respectfully, Samantha Kee Office Manager

July 09, 2018

another new vehicle What an awesome sales experience! Thanks Jon and Woody. You guys rock! I have also had great experiences with the parts and service areas! Thank More

by RonKarenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan DeLong, Mike Woods, Gary Emling, Brenda Lawless, Joe Ruskin
Jul 24, 2018 -

DeLong Ford, Inc. responded

← Email and Response Templates Public Responses to Positive Reviews We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at (dealer name) in (city). We wish you safe travels in your new (make/model) and look forward to seeing you again soon! Respectfully, (contact name) (title) __________________________________________________________________________________________________________________________________________________________ Ron and Karen, congratulations on your new F-150! Thank you for taking the time to write about your experience. It is wonderful to hear that Jon and Woodywere able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Samantha Kee Office Manager

July 08, 2018

Great experience. Small town personal feel. After being loyal to another dealership for generations they lost the personal feel. This brought us to DeLong Ford. Overall great experience from sta More

by nmuller175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods, BJ Johnson
Jul 24, 2018 -

DeLong Ford, Inc. responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at DeLong Ford in Dwight. We wish you safe travels in your new Ford F-250 and look forward to seeing you again soon! Respectfully, Samantha Kee Office Manager

July 04, 2018

Very good car buying experience! Woody and Brenda were both very patience and courteous during a difficult transaction and that was not of their doing. Woody sent me very good informa More

by kvander57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody, Brenda Lawless
Jul 06, 2018 -

DeLong Ford, Inc. responded

Thanks for making the trip all the way from Indiana for your purchase of your new Ram! Brenda and Woody will be here next time you need another vehicle, so come see them! We are so pleased to hear they were able to make the deal as easy as possible, I will be sure to share this with the team! We appreciate your business, thank you again Mr. and Mrs. Vanderbilt! Respectfully, Samantha Kee Office Manager

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