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DeLand Nissan

DeLand, FL

4.8
1,210 Reviews
Call Dealership (386) 742-4398

2600 S. Woodland Blvd

DeLand, FL

32720

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1,210 Reviews of DeLand Nissan

January 20, 2020

I had a very good experience leasing my new car, Ron Mustardo was extremely helpful in my making a decision as to which car I wanted. He has followed up on the sale and even made my first oil change app More

by TRAILS60
Recommend Dealer
Yes
Employees Worked With
Kurt Dye, Ken Gunderson, Kory Gaeta, Ron Mustardo
Report | Print
Jan 22, 2020 -

DeLand Nissan responded

Hi Trails60, It's great to hear that Ron was able to help find the car you would be happy with. We're happy he was able to set up your first service appointment and followed up to see how your new car was for you. Congratulations on your new car and we hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

January 19, 2020

super! when i went to the dealership for service, everyone was pleasant, professional, and downright nice! no problems, they did my service, explained what w More

by DWORAK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Stolen, Aki Shulok
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January 19, 2020

Excellent service. Mr. Mark Sias was very professional Excellent service. Mr. Mark Sias was very professional and attentive at all times. The waiting time and service was short and they kept me informe More

by Eliel Rivera
Recommend Dealer
Yes
Employees Worked With
Mark Sias
Report | Print
January 18, 2020

Long wait time. Service agent don’t even introduce himself to their client nor say where to pick up my vehicle after the service. Sad... More

by USRN_2005
Recommend Dealer
No
Employees Worked With
Mark Sias
Report | Print
Feb 07, 2020 -

DeLand Nissan responded

Usrn_2005, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (386) 734-3003 to speak to our manager directly. Thank you, Danielle Whiddon Owner Loyalty Manager

January 18, 2020

2017 Titan Platinum - all alarm lights coming on on dash- 4 Wheel Drive Error, ABS,ATP, Anti Skid, etc. Can only run in 2 high. Can’t change to 4H or 4low After fixed last Thursday drove home and all ligh More

by KMOORE20
Recommend Dealer
Yes
Employees Worked With
Mark Sias, Aki Shulok
Report | Print
January 17, 2020

It is the first and only dealership that I have found to be honest and reliable. I’ve been buy cars from the for over 20 years and wouldn’t buy anywhere else!! More

by POPPCORNEFLA
Recommend Dealer
Yes
Employees Worked With
Kurt Dye, Kory Gaeta, Ron Mustardo, Mark Sias, Aki Shulok
Report | Print
January 16, 2020

Timely did what they said and at price they quoted and even had reward points I would recommend to friends diagnosis found the problem quickly More

by JEFFKRUG
Recommend Dealer
Yes
Employees Worked With
Aki Shulok
Report | Print
Jan 17, 2020 -

DeLand Nissan responded

Hi Jeffkrug, Your wonderful feedback and rating mean a lot to us. We hope you have an amazing day! Thank you, Danielle Whiddon Owner Loyalty Manager

January 16, 2020

Fantastic service with wonderful staff! I can always count on the dealership to provide me with superior and quick service every time that I go. More

by none3
Recommend Dealer
Yes
Employees Worked With
Jennifer Stolen, Aki Shulok
Report | Print
Jan 17, 2020 -

DeLand Nissan responded

Hi None3, Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

January 15, 2020

Ken was not friendly and actually quite rude. My wife accompanied her mother to buy a used car. Not only did they get a horrible deal, the car sales man pressured my wife into signing for the car as her More

by SkyTeam
Recommend Dealer
No
Employees Worked With
Ken Gunderson, Nick Kubik
Report | Print
Jan 31, 2020 -

DeLand Nissan responded

I apologize for the conflict and treatment that Mr. Minzner speaks of. Ken has been a Sales Manager here for over 18 years and has always had a great customer following. In this case, Mr. Minzner was not here during the transaction and called in a day after the purchase attempting to rescind the deal. While we do warrant our vehicles, we do not have a return policy. There was nothing wrong with the vehicle. Sincerely, Kurt Dye General Manager

Feb 03, 2020 -

SkyTeam responded

Mr Dye, While you are correct, I was not present at the dealership when my wife was pressured into buying the car, I do believe my wife of 20 years of marriage and mother of my two children, that Mr. Gunderson (whom I have never met) pressured her into purchasing a car for her mother which was against her best interest due to opening her up to financial and legal liability in case of an accident. Since her mother would be the primary driver and the car would not be housed at our home address, opens up my wife and me to legal and financial liability. Additionally, DeLand Nissan made 4 hard inquiries on her credit (which stay for 2 years) as 3 of the 4 banks declined her as the sale price of the vehicle was $2500 over what the banks valued the car. The decline letters clearly state this as the reason for non-approval as her FICO score was 740 at the time of this bogus sale. If this is not high pressure sales, I don't know what is. As you already know, the car loan was paid off in cash within 48H of purchase as your dealer refused to take the car back or cancel the sale. The reason for the payoff, was to limit the liability of my wife and the car title and insurance can now be in my mother-in-law name only.

January 13, 2020

Both Justin and Ron did a good job explaining features and being patient with us. They were friendly and made sure I didn’t have any questions before we left. More

by Kathleen
Recommend Dealer
Yes
Employees Worked With
Ron Mustardo, Justin Benevides
Report | Print
Jan 15, 2020 -

DeLand Nissan responded

Hi Kathleen, We're happy to hear you had such a positive experience with Justin and Ron! We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

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