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DeLand Nissan

DeLand, FL

4.8
1,210 Reviews

2600 S. Woodland Blvd

DeLand, FL

32720

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1,210 Reviews of DeLand Nissan

May 23, 2020

My service needs were well met but I was EXTREMELY unhappy to show up & find NOT ONE EMPLOYEE was wearing a mask - absolutely unacceptable at this critical time in the world. That is the only reason More

by Pat
Recommend Dealer
No
Employees Worked With
Mark Sias
Jun 03, 2020 -

DeLand Nissan responded

Pat. Thank you for your review. We have masks available for customers and all employees but have made it an option to wear. We do have contact protectors such as steering wheel covers and seat covers for our customers vehicles and we are wiping down those areas both before and after we complete the service requested. Obviously there are many different opinions on how to best protect ourselves and our customers but rest assured that we are taking this seriously. We have 60 employees that we have been able to keep employed and thus far have had no signs of the virus in our facility. We have had 2 scares and we reacted immediately, sent them home and had them tested. All were false alarms. We wipe the facility down several times a day and spray a fogger with an ingredient designed to eliminate the spread of any viruses. I spend much of my time in all departments to make sure that the proper safety standards are still being followed. Thank you for your email and please be assured that we appreciate your business and we are working hard to make sure the results I stated previously remain. Sincerely Kurt Dye General Manager DeLand Nissan

May 23, 2020

Everyone was nice and did a great job. I am thrilled that I have a place to go that I can trust to tell me exactly what is wrong and fix it promptly. My husband though doesn’t remember anyone’s name. More

by MERRYDRAWS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mark Sias, Jennifer Stolen, Aki Shulok, Brian Davis, Gabriel Eugenio
May 27, 2020 -

DeLand Nissan responded

Hi Merrydraws@gmail.com, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

May 22, 2020

We were so pleased with the experience 2 years ago we drove 86 miles again to buy another car from Mohammed Karim.. He is the best car sales consultant with which we have ever worked More

by BRUCEBAGG
Recommend Dealer
Yes
Employees Worked With
Mohammed Karim, Chase Wiese
May 27, 2020 -

DeLand Nissan responded

Hi Brucebagg, we truly appreciate you driving 86 miles again to purchase a car from Mohammed at DeLand Nissan. Thank you again for the great review! We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

May 20, 2020

Good service. Service associate is looking for savings to pass to customer. Economical oil changes keep me coming back and letting me know about my car needs. Comfortable lounge while waiting. More

by SHARON
Recommend Dealer
Yes
Employees Worked With
Aki Shulok
May 27, 2020 -

DeLand Nissan responded

Hi Sharon, we're happy we provided such a great service experience for you. We are glad your service advisor looks for savings and that our oil change plan helps you keep your car maintained. Thank you so much again for your feedback! We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

May 18, 2020

I will never go back to this dealer for anything. Over charged me by $700 on parts. After spending $60,000 for new truck. Would not refund total or canx part order. I had to take what ever they wanted and More

by STRAVERS0
Recommend Dealer
No
Employees Worked With
The owner or at least his name was used twice., Kory Gaeta, Justin Benevides
Jun 03, 2020 -

DeLand Nissan responded

Thank you for bringing this to my attention. After being notified of this we were able to speak and work everything out. As is generally the case when things go wrong it is just about proper communication. Justin s a great salesperson and believes in taking care of his customers. He brought this to me and everything has been corrected. I saw you in the store today picking up your running boards and some additional accessories. Thank you for being our customer. Sincerely, Kurt Dye General Manager

May 18, 2020

The Deland Nissan service department is exceptional! My service advisor Jennifer Stolen is always courteous & takes great care of my Pathfinder and the free shuttle service allows me to schedule service ap More

by MARK
Recommend Dealer
Yes
Employees Worked With
Shuttle car driver Linda, Jennifer Stolen
May 21, 2020 -

DeLand Nissan responded

Hi Mark, reviews like this give us motivation and help us ensure we provide high-quality care. We're so happy that Jennifer always takes great care of you and your vehicle while in service. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, Danielle Whiddon Owner Loyalty Manager

May 18, 2020

Justin was very good. He worked with me to make sure we kept the price where I wanted it. Also he was very knowledgeable about the cars and answered any questions I had More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Chase Wiese, Justin Benevides
May 21, 2020 -

DeLand Nissan responded

Hi Jeremy, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

May 16, 2020

Job was done fast and efficient. Thank you so much Mark. Will be coming again soon. Hopefully something small like oil change or tires Glubis Carrera 🙏🏼 More

by Glu
Recommend Dealer
Yes
Employees Worked With
Mark Sias
May 21, 2020 -

DeLand Nissan responded

Hi Glu, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us! We hope you have an awesome day! Thank you, Danielle Whiddon Owner Loyalty Manager

May 16, 2020

Wonderful experience, open and honest salesmen who don’t sugarcoat but will work with you to get the best deal available. Definitely recommend this dealer! More

by penningtonsam28
Recommend Dealer
Yes
Employees Worked With
Travis, Kory Gaeta
May 15, 2020

Mark S is great to work with. He keeps me informed on what's going on with my vehicle, is always available to help, and has good customer service communication. Dave O the mechanic always does a great jo More

by MOONLITACRE
Recommend Dealer
Yes
Employees Worked With
Dave O, Mark Sias
May 21, 2020 -

DeLand Nissan responded

Hi Moonlitacre, we are very happy to have provided you with such a positive experience! We're happy that Mark and Dave are always able to make sure your service visit is a great one. Thank you so much again for your feedback! We hope you have a great day! Thank you, Danielle Whiddon Owner Loyalty Manager

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