DeLand Nissan

Only issue was waiting for the part over the weekend. Once it came in it was done by noon and completed as promised. Good so Once it came in it was done by noon and completed as promised. Good so More

My service advisor Aoki was great. She is very friendly, knowledgeable and helpful. Dealership as a whole is very friendly and warm. I drive all the way from Mt. Dora for years than to go to the Nissan deal knowledgeable and helpful. Dealership as a whole is very friendly and warm. I drive all the way from Mt. Dora for years than to go to the Nissan dealership in Leesburg. More

Overall it was good...I had issues negotiating price which I expect when buying a car...I don't rate anyone 5 stars because no ones perfect... which I expect when buying a car...I don't rate anyone 5 stars because no ones perfect... More

I would like to express my deep disappointment in the service I received a couple of weeks ago. I have been a long time customer of this center and this recent visit did not reflect the service I was acc service I received a couple of weeks ago. I have been a long time customer of this center and this recent visit did not reflect the service I was accustomed to. I brought  my car for a regular oil change. Once I arrived I notified the service representative that my tire pressure light was on. He indicated that if my sensors needed changing I would have to pay a fee which I declined. I expected for my tires to be check for low pressure however it appears that this was not done. Although my tires were installed by a third party and incorrectly I experienced very low tire pressure immediately after pulling out of the parking lot of the service center. My car was not drivable as I crossed the intersection. I was forced to have my car towed and have it looked at by the third party who installed my tires. As I revisited the inspection report that was texted to me prior to leaving the center it indicated that my tires where “OK”.  As I was explained the inspection report indicated I needed an alignment due to “ tire wear” I advised the service personnel that I was surprised by this being that I had the tires installed a couple of hours prior to this oil change. Once notified of this, the person advised that he might have made a mistake on this recommendation. As I write this today I have a light on my dashboard indicating maintenance filter. I am unsure if this was not reset at the time of my oil, change a couple of weeks ago. Although I know that I had problems with third party installation, I am disappointed to see that these issues could have been prevented once I had my car serviced. After having the tires installed correctly, the tire pressure light has been off also indicating me that the pressure was truly the issue on the day I brought my vehicle in and not a sensor. This is not an email to get anything out of this but only to make you aware of my specific experience.   More

They repaired my electrical outlets on the dash, the worked when I picked up my truck but that afternoon, the passenger side outlet went out again. They did not have parts for the outlet on the rear con worked when I picked up my truck but that afternoon, the passenger side outlet went out again. They did not have parts for the outlet on the rear console. I was there working from out of town. The passenger outlet still doesn't work More

Staff very nice and did awesome job keeping us informed of every step, met Mr. Dye, and he was also very friendly, Omar and Chase did amazing job! of every step, met Mr. Dye, and he was also very friendly, Omar and Chase did amazing job! More

If you want to have a great car buying experience who knows about Nissans plus the great experience, you must see Justin Benevides, true professional. knows about Nissans plus the great experience, you must see Justin Benevides, true professional. More

I've been very happy with Deland Nissan. They are a completely different dealership than they were 20 yrs ago. I used to have a lot of anxiety when taking my car in for service. Now. I still have anxie completely different dealership than they were 20 yrs ago. I used to have a lot of anxiety when taking my car in for service. Now. I still have anxiety, but I don't avoid it like the plague. Aki is amazing. She listens to me and tells me exactly what I need to know. No BS. LOVE her! More

Very good personal service. Mark is very good and prompt in handling any issues. Service center is always clean and waiting area is safely maintained. in handling any issues. Service center is always clean and waiting area is safely maintained. More

Aki is the best!She is very knowledgeable. She is caring Aki is the best! She is very knowledgeable. She is caring and compassionate. She puts her customers first. I’ve been going to Aki for over 5 years Aki is the best! She is very knowledgeable. She is caring and compassionate. She puts her customers first. I’ve been going to Aki for over 5 years and she always been great to my family. She takes care of all our needs to our 3 Nissan vehicles. Great customer service. More