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DeLand Nissan
DeLand, FL
1,209 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,209 Reviews of DeLand Nissan
June 30, 2019
Always friendly and great! The service department is one of the best, that I've been around. Keep up the great work. I'll see you soon. The service department is one of the best, that I've been around. Keep up the great work. I'll see you soon. More
by BigRod
Verified CustomerEmployees Worked With
Mark Sias, Jennifer Stolen, Aki Shulok, Ralph Moreno, Brian Davis
June 30, 2019
Good work but Everyone is friendly and the work is good. My problem is I came in for an oil change and watched as 5 people came in after me and all were serviced an Everyone is friendly and the work is good. My problem is I came in for an oil change and watched as 5 people came in after me and all were serviced and left and I still waited another 20min before my GMC, that I bought at Nissan, was ready. Just seemed that I was treated as a last priority because I didn’t have a Nissan. More
by TTOTO13
Employees Worked With
Mark Sias, Jennifer Stolen, Aki Shulok, Ralph Moreno, Brian Davis
June 29, 2019
scheduled service not performed. Loaner car not available. The service that was scheduled was not perform. Needed parts for part of the service. Someone from Service called but I was unable to talk at the mome The service that was scheduled was not perform. Needed parts for part of the service. Someone from Service called but I was unable to talk at the moment and requested a call back. No one called back. I called back couple days later and the service person was not there but no one else could assist. I said the only person can assist my service is finished with service writer. Unable to schedule the service I was supposed to of been repaired to Service schedule appointments to go. The service that was scheduled was not performed. Issue Needed parts And the other she was never addressed. I was told they would do it when I brought it back for the third time.. Someone from service called but I was on able to talk at the moment and requested a call back. No one called back. I called back couple days later and the service person was not there but no one else could assist. I said the only person can assist my service is the initial service writer. Unable to reschedule the service that should’ve been repaired two scheduled services prior. The service person I spoke with Saturday morning was useless and unprofessional. I do not remember his name. He was blaming it on the person that was not present, all the papers are locked in her drawer and I cannot get to them. Not happy with the situation. This is very unfortunate, the owner of Deland Nissan has always been very helpful to me and my family with this purchase and with Service Department. More
by AMBER/tony
Employees Worked With
I do not know the name of the mail and Service on Saturday the 29th that spoke with me that would not assist. , Jennifer Stolen
June 29, 2019
Keep a Careful Check Very polite, but missed some things: Broken driver's visor not repaired as requested and the switch for oil change not reset. I since had to drive Very polite, but missed some things: Broken driver's visor not repaired as requested and the switch for oil change not reset. I since had to drive over 600 miles being constantly reminded to change oil and filter which was just done. Also the annoying visor flopping in the way. I will not be back in the area for several weeks. Very disappointed. More
by Venice
Employees Worked With
John Powell, Aki Shulok
June 29, 2019
Great place Everyone here is so professional and friendly. Always pleased with their service. I bought my Nissan Cube here. I am now bringing my Grand Caravan Everyone here is so professional and friendly. Always pleased with their service. I bought my Nissan Cube here. I am now bringing my Grand Caravan here also. More
by SEANSTROTT
Employees Worked With
Mark Sias, Jennifer Stolen
June 29, 2019
Awesome I can not say enough Thank you Jennifer for taking such good care of me Your help I cannot day enough was truly blessed thank you I can not say enough Thank you Jennifer for taking such good care of me Your help I cannot day enough was truly blessed thank you More
by MARCUMJC
Employees Worked With
Jennifer Stolen
June 27, 2019
Very professional Great service very professional all the employee are very friendly. Outstanding from everyone. No pressure to purchase the car. Mr. John is very profe Great service very professional all the employee are very friendly. Outstanding from everyone. No pressure to purchase the car. Mr. John is very professional very friendly and very knowledgeable. More
by Jose_33732
Employees Worked With
Kurt Dye, PJ Polanco, John Powell
June 27, 2019
Great job Loved front desk person and advisor. They were pleasant and made it a great experience. In the past I had a bad experience in service department but i Loved front desk person and advisor. They were pleasant and made it a great experience. In the past I had a bad experience in service department but it seems like a great team now. More
by PATRIOTS-54
Employees Worked With
Gary Coleman
June 27, 2019
Inform not preach I appreciate being informed of what I may need, even told I was behind on my maintenance which I didn’t realize but I did not appreciate being scolded I appreciate being informed of what I may need, even told I was behind on my maintenance which I didn’t realize but I did not appreciate being scolded like a child about it, I felt uncomfortable. More
by LADYVOYAGERNCC
Employees Worked With
Brenda Friesen
June 26, 2019
Oil change, car service maintenance Service technician , Jennifer Stolen is excellent! She is Knowledgeable, professional, congenial and Always goes the extra mile. She is an asset to y Service technician , Jennifer Stolen is excellent! She is Knowledgeable, professional, congenial and Always goes the extra mile. She is an asset to your company and dealership. She has great leadership qualities. More
by KDOOLEY132
Employees Worked With
Jennifer Stolen
