DeLand Chrysler Jeep Dodge Ram - Service Center
DeLand, FL
128 Reviews of DeLand Chrysler Jeep Dodge Ram - Service Center
Excellent experience when purchasing and installing new running boards on my new truck. Beautiful dealership as well, extremely high end. running boards on my new truck. Beautiful dealership as well, extremely high end. More
I'm always treated as were I a VIP. I'm always satisfied with the service. I'm always satisfied with the service. More
Our Jeep, still under warranty has always had an issue with the steering. Jeep has a service bulletin s out the issue. We brought it in to be fixed. The service rep said it was the lift we had put on. I e with the steering. Jeep has a service bulletin s out the issue. We brought it in to be fixed. The service rep said it was the lift we had put on. I explained it had the problem even before the lift and that there was a service bulletin about the problem. He was adamant that it was the lift that was the problem. I told them to go ahead and do the service. They charged us $1700+ They replaced the Pittman arm because the said it was seized (it wasn't). They cut the wiring to to lights behind our wheels. The service bulletin gave the 1.9 hours to do the repair. We got charged $940 labor. When they finished the work we asked them to ask Chrysler to pay under warranty. The service manager told us that we had voided the warranty by installing a lift. No one said a word about that until then. More
I bought my brand new Dodge 1500 Bighorn from here a year and a half ago and love the truck. Recently my key fob on the truck wouldn't work. I tried using the key inside the fob to get into my truck only t and a half ago and love the truck. Recently my key fob on the truck wouldn't work. I tried using the key inside the fob to get into my truck only to discover it didn't fit my truck. I had to get an uber to get home and left my truck until I could get the other key, which thankfully, worked. When we let the dealership know about the problem, the general manager refused to replace the actual key unless we paid $18, the key that came with the truck when we bought it. Keep in mind that I paid A LOT for this truck and have paid for all its maintenance through them. How would I know the key wouldn't fit the truck?! I never had need to check it. Shame on them and their poor integrity. More
I am digusted to know this dealership is still open with the way they treat people after any issues arise and the worst communication customer service service reps and managers. The only graceful thing was the way they treat people after any issues arise and the worst communication customer service service reps and managers. The only graceful thing was the one who handled the shuttle. They want to take your money after being so overpriced and treat yiu like garbage. They questioned my financial ability and threatened that I never go back. I would have cried with the way I was treated if I was not mentally amd emotionally prepared. stay far away or you to will be a victim to this discredited location More
Their service dept refused to fix my vehicle. They claimed that they were not aware of the problem when in reality we had been complaining about it a few years back. claimed that they were not aware of the problem when in reality we had been complaining about it a few years back. More
Service was good they bent over backwards to make everything go smoothly service staff was wonderful No problems Easy as pie. I would recommend this dealership to my friends. everything go smoothly service staff was wonderful No problems Easy as pie. I would recommend this dealership to my friends. More