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DeLand Chrysler Jeep Dodge Ram - Service Center

DeLand, FL

2.9
128 Reviews

128 Reviews of DeLand Chrysler Jeep Dodge Ram - Service Center

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February 04, 2021

Overall service was good...I made an appointment, but it took too long just for an oil change and tire rotation. Also, a document that didn’t belong to me was attached to my receipt and the 125 point inspe More

by AOTEROCOLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, John Hayes, Lorri LaJoor, Joe Matuszewski
February 04, 2021

As usual, Lorri was very pleasant and the oil change service was top! I will definitely go back for the next ones! Thank you DeLand Chrysler Jeep Dodge Ram, you guys rock!! More

by analuisa1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorri LaJoor
February 21, 2020

I contacted Mark Grant to set up a service appointment. He was on it immediately! Thank you Mark! You are so helpful :) I brought my Jeep Rubicon in due to a nail embedded within the tread of the t More

by Caroline & Fabrice Coppens
Recommend Dealer
Yes
Employees Worked With
Mark Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Greene, Lorri LaJoor, Joe Matuszewski
October 02, 2019

Lori was very helpful and willing to help solve any problems i had! I felt very proud as if i would get the help i requested. More

by Sriggins
Recommend Dealer
Yes
Employees Worked With
Lorri LaJoor
Oct 02, 2019 -

DeLand Chrysler Jeep Dodge Ram responded

Thank you for the outstanding Dealer Rater review of Lorri LaJoor and the Service Department of Deland CJDR.

August 08, 2019

Service review These people are excellent and exceptional at all levels. Explained all services needed. Took care on timely manner. Checked all points and even more More

by mbarretomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hayes
Aug 10, 2019 -

DeLand Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your service experience with John Hayes and Deland CJDR. We are happy to have exceeded your expectations.

June 26, 2019

Disrespecting my vehicle When I bring my car in for service they leave it a greasy mess I have beige carpet and beige interior it will never look the same again plus they didn More

by Catherine 1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Togan Batir
Jun 29, 2019 -

DeLand Chrysler Jeep Dodge Ram responded

We would not intentionally leave your vehicle dirty and are sorry to hear that happened during your visit. We would be happy to have your vehicle cleaned at no charge to you. We also have our customers sign a repair authorization and estimate before we proceed with any repairs. Please contact James Sombelon at 386-736-3000 or by email jsombelon@delandauto.com, so we can get this issue resolved for you. Thank you!

April 10, 2019

Very Pleasant Experience! We stopped in this dealership to ask some questions about towing our Jeep. This is our first time owning a Jeep. We bought this in January in our home More

by WVNANA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Foster Zebuth
March 30, 2019

Above and Beyond How can you make a RAM 1500 better? You take it to the best RAM dealer in Volusia County: DeLand Chrysler Jeep Dodge Ram. Thank you to everyone who More

by mapeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogan Batir, Chad Greene
July 23, 2018

No follow through On July 18th 2018 I received an automated call from Chad Greene. I attempted to return his call 4 times the same day. I am supposed to be on their do More

by Steve P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Greene
April 30, 2018

Worst dealer in florida Do not bring your vehicle here. You will end up with a piece of junk that wont run because they damaged your vehicle, the service manager is foul mout More

by DonewithHurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tolga, Brandon Spinneweber
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