DeLand Chrysler Jeep Dodge Ram

I bought my brand new Dodge 1500 Bighorn from here a year and a half ago and love the truck. Recently my key fob on the truck wouldn't work. I tried using the key inside the fob to get into my truck only t and a half ago and love the truck. Recently my key fob on the truck wouldn't work. I tried using the key inside the fob to get into my truck only to discover it didn't fit my truck. I had to get an uber to get home and left my truck until I could get the other key, which thankfully, worked. When we let the dealership know about the problem, the general manager refused to replace the actual key unless we paid $18, the key that came with the truck when we bought it. Keep in mind that I paid A LOT for this truck and have paid for all its maintenance through them. How would I know the key wouldn't fit the truck?! I never had need to check it. Shame on them and their poor integrity. More

I sent them exactly what I wanted to order, and asked for a simple price break down. They only responded to ask for a phone number, and then ignored me after I didn’t give it to them. a simple price break down. They only responded to ask for a phone number, and then ignored me after I didn’t give it to them. More

My salesperson, Riley, was amazing. So helpful and awesome to work with. The dealership was nice, clean, and I was in and out, even with financing my car. Would definitely recommend. So helpful and awesome to work with. The dealership was nice, clean, and I was in and out, even with financing my car. Would definitely recommend. More

Great experience working with Mike, Emanuel and the whole team. Felt like family and we felt like we were treated with great respect. team. Felt like family and we felt like we were treated with great respect. More

My seventh purchase. Always been great service, upfront discussions in dealing, great customer care. Will continue to stay with them. Always been great service, upfront discussions in dealing, great customer care. Will continue to stay with them. More

Very pleased with the service provided by Raymond Torres - he was knowledgable and very professional - he was knowledgable and very professional More

They stayed late on Super Bowl Sunday to finalize our transaction. The salesman ended up showing me four different vehicles and never got frustrated in the least. transaction. The salesman ended up showing me four different vehicles and never got frustrated in the least. More

I am digusted to know this dealership is still open with the way they treat people after any issues arise and the worst communication customer service service reps and managers. The only graceful thing was the way they treat people after any issues arise and the worst communication customer service service reps and managers. The only graceful thing was the one who handled the shuttle. They want to take your money after being so overpriced and treat yiu like garbage. They questioned my financial ability and threatened that I never go back. I would have cried with the way I was treated if I was not mentally amd emotionally prepared. stay far away or you to will be a victim to this discredited location More

Thank you for helping me out alot it means so much and more I will recommend A friend more I will recommend A friend More

We came in to purchase a Cherokee Jeep to tow behind our motorhome, Emmanual help us order a new Cherokee Jeep, as they did not have one in stock. The service we received from the whole sales team while motorhome, Emmanual help us order a new Cherokee Jeep, as they did not have one in stock. The service we received from the whole sales team while we were waiting on the delivery of the Cherokee Jeep was awesome. We love our jeep and will do business with Deland Dodge in the future. More