DeLand Chrysler Jeep Dodge Ram

Bait and switch Did an online credit app for a 2015 dodge charger.I was contacted shortly afterwards and told that I was approved and they wanted to know if I could c Did an online credit app for a 2015 dodge charger.I was contacted shortly afterwards and told that I was approved and they wanted to know if I could come in that day because it was Friday and they would be really busy that weekend because it was labor day weekend .I asked them over the phone what my interest rate and monthly payment would be.I was told that they would tell me when I got there(red flag number one)I explained to them that I lived over an hour away.They assured me that it would be worth the drive.After I got there I found out that they ran my credit for a chrysler 200 and not the dodge charger I wanted.At no time did I tell them I wanted a chrysler 200 so I'm not even sure what happened there.They said they would change it in the computer while I was taking my test drive.After my test drive and sitting around for about 45 minutes I was told that they would have to talk to the banks in the morning because for some reason I was accepted for the chrysler 200 but not the charger.They told me that if I wanted the 200 I could drive home with that because I was approved. The 200 I was approved for was only $3,000 less than the price of the charger.It's not like it was a big difference in price.After telling them 4 times I was not interested in taking the 200 home I finally decided it was time for me to leave.As I was leaving they told me they would talk to the banks in the morning because it was 7 p.m and too late to get anything worked out at that time.I called the next day several times and left messages for the two people I was dealing with.My phone call was never returned.My credit score might not be the best but that is no way to treat a customer.The only reason I filled out a credit app there was they had slightly lower prices compared to Orlando.I went to a dealership in Orlando the next day and was approved for the charger so it's not like I was asking them for the impossible. More

My recall I took my car for a recall and they where excelent. It actually had 3 recalls. Marc new it was going to take a while so he offered me a ride home and I took my car for a recall and they where excelent. It actually had 3 recalls. Marc new it was going to take a while so he offered me a ride home and when it was ready he gave me a call and offered me a ride back to the dealer. More

Terrific Experience! Terrific experience at Hurley Chrysler Jeep Dodge Ram thanks to Debbie, Greg and Buck! My original contact was Debbie Zebuth, who immediately respon Terrific experience at Hurley Chrysler Jeep Dodge Ram thanks to Debbie, Greg and Buck! My original contact was Debbie Zebuth, who immediately responded to my TrueCar inquiry (Jeep Grand Cherokee Altitude Edition). She let me know that my exact car was available and to swing by anytime. The day I was available to see the vehicle Debbie had the day off but she put me in the capable hands of Greg Goebel (USMC retired). Boy did I luck out – Greg was kind, engaging, patient, and knowledgeable. Even though he knew I was ready to pull the trigger and buy immediately, he still took the time out to show me EVERY feature available. I’ve bought 10+ cars in my life, and Greg was hand down the most patient and knowledgeable car salesman I have ever worked with. When it came time for them to value my trade in, no bs, these guys gave me the exact KBB good/excellent trade-in value for my vehicle. When it was time to sign my paperwork, I was handed off to another terrific guy, Buck (and another USMC retired). The paperwork was spot on to what the “rough draft” said, plus he wasn’t trying to sell me any products that I didn’t need. He presented them to me and allowed me to decide without any obvious pressure. Even my interest rate was lower than expected. All in all, this was my best car buying experience to date. I live in Daytona and have purchased through Daytona CJDR (3 Grand Cherokees) and New Smyrna CJDR (1 Wrangler Sahara) – never again. I know this probably sounds like an ad and not a real buying experience, but trust me, I’m just that excited about how the entire process went down! Make the drive out Deland to Hurley CJDR if you want an honest and personable car buying experience. More

Car buying at it's best! The staff at Hurley truly CARE about their customers. This is the second Jeep I have purchased from this dealer in two years. And I must say this tim The staff at Hurley truly CARE about their customers. This is the second Jeep I have purchased from this dealer in two years. And I must say this time was nothing short of fantastic. Mark Zebott(sales rep) treated me like I was a personnal friend and stayed on top of everything from the beginning which was a total of three days only. From searching for the perfect car to keeping me posted every step of the way. Very honest and caring individual. Erick-clinched the deal with his offer I could not refuse and made me feel like I really recieved a great deal. Felt very comfortable with him wheeling and dealing-no pressure. When they recieved the vehicle on the lot, I was so excited I gave them less then ten mintutes to get it ready and they were already on it when I entered the dealership. What made me feel like I had a new extended family was Deborah and Foster Zeboth-these people went way out of their way to make sure I was happy in every question I had. Mr. Zeboth was so knowlegable about my vehicle and explained all the complicated new stuff to me that by the time I left I felt very comfortable and confident. Even when I made it home the radio would not shut off. I called the Zeboth's-they did not hesitate to drive to my home and silenced it immediately-we did not know it was set on a 20 minute delay. Mr. Zeboth re-set it and off they went, just as friendly as when I met them 4 hours earlier. Honesty and Integrity are what these good people are made of and I appreciate that rare quality in this day and age. All I can say Hurley is , you really have it going on with that crew there and please keep up the great work...I am sure I will be back and so will my friends. Sandra Adams More

Best dealership I have come across. Best experience ever. Knowledgable on all automobiles. Every manager and sales person catered to my needs. I had the best experience with Gina. If Best experience ever. Knowledgable on all automobiles. Every manager and sales person catered to my needs. I had the best experience with Gina. If you need an automobile, please see her. She was awesome! Actually, everyone was awesome as well. Thank you Gina. :) More

Liar liar I received a call from Hurley Chrysler Jeep Dodge when I was on the way to another a Jeep dealership to purchase a Jeep. I had never given them my num I received a call from Hurley Chrysler Jeep Dodge when I was on the way to another a Jeep dealership to purchase a Jeep. I had never given them my number and asked how they go it! They said whenever you apply for a loan at one Jeep dealership other dealerships get your info.... They con me into the dealership. They promised 3- years of oil changes with the sale. The Jeep was supposed to be financed for 60 months. They were rather pushy but I thought I had got what I negotiated for; I was happy. They call me two days later saying there are issues with my financing.... This was the start of the nonsense. When all was said and done they flat out blatantly lied about the oil changes. Also between the finance company switch the interest rate was lowered, but somehow with my knowledge my payments remained the same but were extended to 72 months! Total cons. Furthermore I went there when I was looking to sale my Jeep and they were offering me eight thousand less than any other dealership, but they were happy to roll the negative equity into the new car loan. I will never step foot in the dealership again. More

Service at it's best I went to Hurley for service on my truck and was treated like an old friend. Marc Anderson and Richard Dudley, who work in service, were friendly and I went to Hurley for service on my truck and was treated like an old friend. Marc Anderson and Richard Dudley, who work in service, were friendly and professional. Every issue I had with my truck was addressed, and a estimate of the cost was given prior to the work being done. I should tell you that my truck, a 2004 Dodge Ram 1500, 4x4 Quad Cab SLT, was purchased used at a car lot in Orlando. It had issues ! Blake Hornung was given the work order and I was offered a ride home or wait in the lounge. While waiting, I browsed in the parts department. WOW ! I met Kirsten Miller, who works the counter. I saw a few accessories I liked and she was very helpful. Her smile alone, made me a happy shopper. The issues on my truck were repaired by Blake and I was soon on my way. Thanks go to the entire staff at Hurley. They were great ! You can be sure I'll return for my next service. More

Amazing staff especially Gina! My husband went in to Hurley Dodge looking to purchase a truck and Gina was an angel! She truly went above and beyond to make sure that my husband was My husband went in to Hurley Dodge looking to purchase a truck and Gina was an angel! She truly went above and beyond to make sure that my husband was able to get exactly what he wanted and needed. Thank you all at Hurley and special thanks and kudos to Gina Priest for being such a phenomenal, personable and wonderful person . More

Awesome experience Friendly and wonderful staff. Gina helped me throughout the entire process. She made the impossible, possible for me. Thanks for all your hard work an Friendly and wonderful staff. Gina helped me throughout the entire process. She made the impossible, possible for me. Thanks for all your hard work and for making my dream possible More

A wonderful, friendly and easy experience! We worked with Tristan and Raymond who were very thorough and knowledgable. I don't just feel like we made a deal but, we made friends. I would recomm We worked with Tristan and Raymond who were very thorough and knowledgable. I don't just feel like we made a deal but, we made friends. I would recommend these guys to anyone coming to this dealership. More