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DeLacy Ford

Elma, NY

2.9
147 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 147 reviews

November 27, 2013

this is the third new vehicle me and my wife bought from delacy ford, we are very pleased the way the sales people take care of us and any questions we have. after we chose the vehicle we wanted the finance More

by holiram19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
October 16, 2013

Joanne was wonderful to work with . She made sure we got what we wanted and really went out of her way on a very busy day for her. More

by janesaeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
October 11, 2013

Joanne Switalski is an asset to Ford. Extremely knowledgeable of the product, knows her customers needs and wants. We have been with Joanne for over 25 years now and wouldn't think of purchasing a More

by fredkathg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
September 25, 2013

The salesperson was very attentive to my needs, got me a great deal, i will be back again to see her for my next new car. More

by cooliejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn Switalski
September 23, 2013

My wife and I went to the dealership to explore the possibility of trading in our vehicles with the intent of lowering our monthly payments. Although we really didn't expect to reach a deal, Joanne ma More

by RonKrowka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
July 11, 2013

Larry was very helpful when purchasing my new vehicle. He did the best he could to get me everything I wanted at the price I could afford! Highly recommended! More

by amc7199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry O'Dette
June 17, 2013

Well.. Like most, I was dreading having to go shopping around for our new truck. Joanne Switalski at Delacy Ford has shed a whole new light on shopping for a new vehicle. I have purchased many vehicles More

by ford2013red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
May 29, 2013

Robin is awesome, and so is Mark the Finance guy. I couldn't be happier with my car and the experience there. Thank you to all of the gentlemen at DeLacy! More

by tennis1060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Honeycutt
May 13, 2013

From beginning to end Joanne was very professional, friendly, very thorough throughout the process. I would definitely recommend Delacy Ford AND Joanne Switalski to others. More

by philbutera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
May 07, 2013

This is the first time I have enjoyed buying a new car! Scott DeLacy at DeLacy Ford was truly enjoyable to work with. I was looking at various SUV's at the time. Scott was a no pressure-type, honest pers More

by CSciortino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott DeLacy
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