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DeLacy Ford

Elma, NY

2.9
147 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 147 reviews

January 30, 2015

Amazing service! Fast friendly service. It's great to be greeted with a smile and asked how your day was. I've purchased multiple vehicles from Delacy Ford and my rece More

by CFarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly Romanchuk
January 29, 2015

Vehicle Service All items were addressed including an issue with low tire pressure . All were completed and were finished as told when i dropped car off on Saturday More

by mattprofit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
January 26, 2015

Paul customer My most recent visit was similar to all of my others. I was treated well, the job was done on time and I was given some recommendations for further s More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department and business office. I talked with four different employees.
January 25, 2015

sales & service purchased car from Ralph Johnson, didn't try to use a lot of smoke and mirrors, told it like it is, no high pressure. pleasure doing business with h More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Johnson
January 20, 2015

Suggestion When the vehicle is complete it should also have been washed . In the past this was done Waiting are is much improved Coffee was available with no More

by mattprofit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly Romanchuk
January 08, 2015

RAH-great service& staff Arrived at 9:50 for a 10:00am. service appointment. I was greeted by Joe, told him I needed an oil change and tire rotation and was going to wait for More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Johnson
December 30, 2014

"Great Experience & Service as Always" Great job, thank you Jim Walters for addressing the issues and the Service Department on the great repair jobs that they did. Very Happy Customer! More

by Scarlet2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service, Jim Walters
December 27, 2014

Great Experience Mark Mascato has been a great asset to your company. He is always willing to go the next step to make things happen for our family. I recommend your d More

by Dterrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mascato
December 27, 2014

car serviced 1 st oil change everything was perfect i arrived and was greeted quickly and my car was serviced very fast when finished every one i spoke to was really nice in the s More

by djkracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe karosik
December 21, 2014

awesome as usual See Jim Walters "Wally" at DeLacy! Always quick and easy to deal with. Nothing like the typical sales person. No back and forth B.S. Picked up tha More

by Tommy126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Walters
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