DeLacy Ford

Took care of me as if I was a VIP Took my 2013 Escape in for it's scheduled maintenance, also check engine light was on and a inspection was needed Found out that a recall was issued Took my 2013 Escape in for it's scheduled maintenance, also check engine light was on and a inspection was needed Found out that a recall was issued on vehicle that I was not aware of. Vehicle was tied up for 3 days. My service advisor Joe Karosik was very helpful in explaining in great detail what was happening with my car and why. He was also aware of my need to have a vehicle available to me at all times and quickly secured me a vehicle to use while mine was being repaired. Still have to get vehicle inspected but thanks to Joe and the Tech(s) (don't know who it was but he or she also deserves a thank you) my Vehicle should pass with no issues. Joe Karosik is a 5 star service advisor. Delacy is a 5 star dealership. Thank you for keeping my vehicle in good repair and safe for those of us who drive in it. More

helpful and professional I am very pleased with how the service was and Joann helping me on purchasing a new truck and I have told other friends and family members about delac I am very pleased with how the service was and Joann helping me on purchasing a new truck and I have told other friends and family members about delacy More

Purchase of new vehicle. Larry did a great job from start to finish. Fast, friendly and awesome! Willing to go out of his way to make sure I was taken care of. Larry did a great job from start to finish. Fast, friendly and awesome! Willing to go out of his way to make sure I was taken care of. More

Always a pleasure Jim Walters "Wally" and his staff are a pleasure to deal with. Thank you again for making the car buying experience fun and exciting. Wish there wer Jim Walters "Wally" and his staff are a pleasure to deal with. Thank you again for making the car buying experience fun and exciting. Wish there were more like you. More

New Lease I had a wonderful experience at Delacy Ford!! Michael Kasprzyk was very friendly and very fast and efficient. Great experience overall. I will definit I had a wonderful experience at Delacy Ford!! Michael Kasprzyk was very friendly and very fast and efficient. Great experience overall. I will definitely recommend him to friends. More

New car We return to DeLacy Ford every time we are in need of a new car. Joanne is professional, friendly, knowledeable and the reason we return. Makes buyin We return to DeLacy Ford every time we are in need of a new car. Joanne is professional, friendly, knowledeable and the reason we return. Makes buying a car easy! More

New car lease I was extremely happy with the customer service and the quality of my overall experience. I have been buying/leasing from DeLacy since 2006 and all m I was extremely happy with the customer service and the quality of my overall experience. I have been buying/leasing from DeLacy since 2006 and all my experiences have been excellent. The staff at DeLacy (especially Mark Moscato) has always made it a non-stressful occasion and we always refer our friends to DeLacy. More

excellent me and my wife were extremely happy. Larry O'dette was very helpful and I would recommend your dealership to my friends and family. you guys just got me and my wife were extremely happy. Larry O'dette was very helpful and I would recommend your dealership to my friends and family. you guys just got a customer for life. More

I got my truck repaired, they sold defective parts After a $1600.00 repair bill.I drove my truck 60 miles before the parts that De lamey ford put in failed. When asked for a refund for their shoddy wor After a $1600.00 repair bill.I drove my truck 60 miles before the parts that De lamey ford put in failed. When asked for a refund for their shoddy work.de lacy refused and gave me the runaround. I will never do business with that scam dealership ever. And I would never recommend them for anything automotive or otherwise. I rate De lacy a -1 More

Service to fix 2 items that were not taken care of before pu I was pleased with the work done on my vehicle on Feb. 10, however the items that were taken care of should have been done before I drove the vehicle I was pleased with the work done on my vehicle on Feb. 10, however the items that were taken care of should have been done before I drove the vehicle from the lot when I purchased it. This was a certified used vehicle so I feel every detail should have been checked and then double checked. More