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DeLacy Ford

Elma, NY

2.9
147 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 147 reviews

May 12, 2012

Delacy Ford has one of the best salesmen I ever worked with. Robin Honeycutt is a step above. He is a no nonsense salesmen, he does not pressure you into anything your not sure about. When we asked questi More

by DeeDee915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Honeycutt
April 11, 2012

Best expirence with a car dealership so far. Was treated like family. In and out same day with what i wanted. No hassle getting the vehicle washed and wax to go out the door, along with being shown the key More

by Weebz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski, Robin Honeycutt
March 26, 2012

My husband and I were very pleased and more than satisfied with our service from Joanne. She was knowledgable, professional, and friendly. She made the whole process very easy. More

by debbskates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
March 22, 2012

Mr O'Dette was very personable and also very knowledgable. The whole process from the time I walked in the door until I drove away in my new car was less then 3 hours. I would most certainly r More

by 139elm
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry O'Dette, Larry O'Dette
February 07, 2012

We went to DeLacy for service very early in the morning and decided to look around at the new body styles. Larry approched us and asked if we needed any help. We said that we were just looking around and w More

by Helen L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry O'Dette, Larry O'Dette
February 03, 2012

the delacy family and all of their staff go over and above to make our deals a great experience for us. we traded two vehicles in for two new vehicles. they gave us great deals. More

by kingranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken staszak, Ken Staszak
November 30, 2011

My Husband and I recently stopped at DeLacy Ford with the intention of test driving a new F150 Ecoboost, not purchasing one. However, after dealing with Larry, my husband and I were not only able to purchas More

by Jeanine7283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Odette, Larry O'Dette
November 28, 2011

Joanne is the best she is very friendly and she knows what people want.Delacy Ford is the best service people are great especilly Dolly. More

by mjsledz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski, Joanne Switalski
November 28, 2011

I know when a vehicle has been serviced, my diesel truck was not. No oil change, becuz the filter was seized on, and the water drain was broken right off, they didnt even put a window sticker on when it nee More

by tcoughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
molly
November 22, 2011

We have purchsed all our Ford vehicles from DeLacy and never had anything but a great experience. We dealt with Joanne Switalski and she is wonderful. We had called her on a number of occasions leading More

by tlemiesz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski, Joanne Switalski
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