DeCozen Chrysler Jeep Dodge Ram - Service Center
Verona, NJ
209 Reviews of DeCozen Chrysler Jeep Dodge Ram - Service Center
They honest. Get rite to the point of the problem. Service department very Friendly. VreT work keep it up ... custome very satisfying cant complain thanks Service department very Friendly. VreT work keep it up ... custome very satisfying cant complain thanks More
Your dealership is great however I am still upset that my "Lifetime Warranty when I bought it in 2009 from Borough Jeep is no longer active ????? "Lifetime Warranty when I bought it in 2009 from Borough Jeep is no longer active ????? More
I am very pleased with DeCozen's Service dept. They have always taken good care of me and my Jeep. I have been there for an emergency 2 Saturday's in a row and they did their level best to take care of me always taken good care of me and my Jeep. I have been there for an emergency 2 Saturday's in a row and they did their level best to take care of me and get my Jeep back on the road. More
Straightforward process. The two times I've had to service my vehicle, they were courteous and prompt. Everyone I dealt with was pleasant and straight-forward. service my vehicle, they were courteous and prompt. Everyone I dealt with was pleasant and straight-forward. More
Best deals around. Untouchable pricing. This dealership will go out of its way to make sure you get the deal and the vehicle you want. From the owners to the employees everyone cares about your satisfactio will go out of its way to make sure you get the deal and the vehicle you want. From the owners to the employees everyone cares about your satisfaction! More
My headlights were not working. Dan did a great job and the price was more than reasonable. Actually he had once of his master techs do that job. DeCozen dodge Jeep ram is a great place to do business. the price was more than reasonable. Actually he had once of his master techs do that job. DeCozen dodge Jeep ram is a great place to do business. More
The receptionist lady in service department was very rude. She needs customer service training. The gentlemen were great. Very efficient. Service on car was great. rude. She needs customer service training. The gentlemen were great. Very efficient. Service on car was great. More
Beware. 7/2019 I took my Jeep Grand Cherokee there because I received bad gas. They ended up damaging my drive shaft during the repair. The car vibrated over 40mph. I got it fixed elsewhere via my car because I received bad gas. They ended up damaging my drive shaft during the repair. The car vibrated over 40mph. I got it fixed elsewhere via my car insurance be they denied it was a real issue of concern. 2020 More
I bought my car at Decozen with no pressure from the salesman. Every time that I brought my car in for service, the repairs were done in a timely fashion. I strongly recommend Decozen as a dealership to salesman. Every time that I brought my car in for service, the repairs were done in a timely fashion. I strongly recommend Decozen as a dealership to make your next vehicle purchase. More
While DeCozen did diagnose and repair the bad ground While DeCozen did diagnose and repair the bad ground that was causing the multiple engine fault codes, the technician that checked the clicking fr While DeCozen did diagnose and repair the bad ground that was causing the multiple engine fault codes, the technician that checked the clicking from my passenger side drive shaft tripod joint failed tighten the tire lug nuts fully, I found them only finger tight. My past recall work experience with them has been fine, so I'll chalk this up to an isolated incident, but it is troubling to think I could have lost or ruined a wheel because it was loose. More