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DeCozen Chrysler Jeep Dodge Ram - Service Center

Verona, NJ

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209 Reviews

209 Reviews of DeCozen Chrysler Jeep Dodge Ram - Service Center

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February 15, 2021

They honest. Get rite to the point of the problem. Service department very Friendly. VreT work keep it up ... custome very satisfying cant complain thanks More

by dagoodlife04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Lofaro, Tamera Petta, Cheryl Mickens
February 11, 2021

Your dealership is great however I am still upset that my "Lifetime Warranty when I bought it in 2009 from Borough Jeep is no longer active ????? More

by stevepelonero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure - don't remember
January 18, 2021

I am very pleased with DeCozen's Service dept. They have always taken good care of me and my Jeep. I have been there for an emergency 2 Saturday's in a row and they did their level best to take care of me More

by RADIOWOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom from Service
December 23, 2020

Straightforward process. The two times I've had to service my vehicle, they were courteous and prompt. Everyone I dealt with was pleasant and straight-forward. More

by OHAVERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Best deals around. Untouchable pricing. This dealership will go out of its way to make sure you get the deal and the vehicle you want. From the owners to the employees everyone cares about your satisfactio More

by LOU_GENCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

My headlights were not working. Dan did a great job and the price was more than reasonable. Actually he had once of his master techs do that job. DeCozen dodge Jeep ram is a great place to do business. More

by chrislogan4298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Lofaro
November 11, 2020

The receptionist lady in service department was very rude. She needs customer service training. The gentlemen were great. Very efficient. Service on car was great. More

by ginricfoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Beware. 7/2019 I took my Jeep Grand Cherokee there because I received bad gas. They ended up damaging my drive shaft during the repair. The car vibrated over 40mph. I got it fixed elsewhere via my car More

by PHLEX7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Russo
October 29, 2020

I bought my car at Decozen with no pressure from the salesman. Every time that I brought my car in for service, the repairs were done in a timely fashion. I strongly recommend Decozen as a dealership to More

by patfarley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

While DeCozen did diagnose and repair the bad ground While DeCozen did diagnose and repair the bad ground that was causing the multiple engine fault codes, the technician that checked the clicking fr More

by cnjwebtvnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service writer in first office
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