DeCozen Chrysler Jeep Dodge Ram - Service Center

Excellent Always excellent service. Fast and friendly. twenty five words is alot and I dont know what else to say. Always excellent service. Fast and friendly. Always excellent service. Fast and friendly. twenty five words is alot and I dont know what else to say. Always excellent service. Fast and friendly. twenty five words is alot and I dont know what else to say. More

Very supportive! Tom from services was honest and supportive about the situation and by the end of the day, My vehicle was fixed ;) My only complaint is - can the loner vehicle be upgraded 😉 supportive about the situation and by the end of the day, My vehicle was fixed ;) My only complaint is - can the loner vehicle be upgraded 😉 More

Great Customer Service My total experience was great from the ease of scheduling my service appointment to the communication of status updates to picking up the vehicle. Ev My total experience was great from the ease of scheduling my service appointment to the communication of status updates to picking up the vehicle. Everything was quick and easy. More

Worst dealership ever Every single time I go to this dear I have a problem I should’ve learned years ago. From the purchase of a lemon Challenger which they were giving me Every single time I go to this dear I have a problem I should’ve learned years ago. From the purchase of a lemon Challenger which they were giving me a hard time about returning I was talked into a jeep. Unfortunately l leased another jeep which I tried to get out of the lease prior to signing all the papers and was told I couldn’t. Now with the original jeep I went into order a new key,was quoted one price for the key which I paid $150 for, then upon dropping off the key I was told there was another charge of 150 to program the key, Then received a phone call two hours later asking me if I wanted the blade part of the key also which would be another $60. Sorry guys this isn’t a Ferrari but I’m sure I would’ve gotten better service if I purchased one. I tried with no avail to give my business to local businesses here in Verona but this one will not see me again as a return customer when my lease is done in a year from now I can’t wait to get rid of it. More

Great Job! Jeep was brought in for an oil change and recall. Vehicle was ready for pick up as promised and pick up request was followed to the letter. Love Jeep was brought in for an oil change and recall. Vehicle was ready for pick up as promised and pick up request was followed to the letter. Love my Jeep. Thanks. Brenda More

DeCozen Service is Great! Even in this time of "social distancing," the DeCozen service team continues to provide service with a "personal touch." Tom and Billy from the servi Even in this time of "social distancing," the DeCozen service team continues to provide service with a "personal touch." Tom and Billy from the service team were great! More

Routine Maintenance-Oil Change & Tire Rotation Called for Appointment for Service. Was able to schedule appointment that same day within a few hours. Customer Service Skills are excellent, as wel Called for Appointment for Service. Was able to schedule appointment that same day within a few hours. Customer Service Skills are excellent, as well as dealership professionalism. More

Jeep was repaired and ready on time. Service department was friendly and professional. Very happy with the service department and dealership as a whole. Have recommended to others interested in a Jeep. was friendly and professional. Very happy with the service department and dealership as a whole. Have recommended to others interested in a Jeep. More

Quickest service appointment The entire staff at DeCozen from sales to finance to service are all more than accommodating. They have made every step of my car shopping experience The entire staff at DeCozen from sales to finance to service are all more than accommodating. They have made every step of my car shopping experience easy and stress free. Everyone is so friendly and extremely helpful. More

Always professional. My husband and I have been leasing from DeCozen for years and will continue to do so. Jerry and his team are great. from DeCozen for years and will continue to do so. Jerry and his team are great. More