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DeCozen Chrysler Jeep Dodge Ram - Service Center

Verona, NJ

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209 Reviews

209 Reviews of DeCozen Chrysler Jeep Dodge Ram - Service Center

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August 02, 2020

Teamwork The service was quick and the customer service was great. Everyone was friendly and they worked well as a team. When my service advisor was busy with More

by Bunny2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
July 31, 2020

Tom was attentive, knowledgeable, friendly and courteous. Service was completed as explained in an efficient and timely manner. All worked out fairly well under prevailing conditions. More

by Dave Reed
Recommend Dealer
Yes
Employees Worked With
Joe M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilsenan
July 30, 2020

Solved all my problems and got me back on the road. Bill answered every phone call I made and every question I had with a lot of patience and kindly. Amazing customer service. More

by CHARLENEURENA
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2020

Everything as expected I've been servicing my Jeeps at Decozen for years. They consistently do a good job. Fair price. Nice people. What more could you ask for? More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Service
July 02, 2020

DeCozen has the best customer service! From the time I went in looking for a new vehicle to a year later for an oil change. The staff were kind, professional, and courteous. Thank you for everything! More

by LadyRug
Recommend Dealer
Yes
Employees Worked With
John Bowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Thomas
June 24, 2020

I would like my signal light fix thankyou .you need to talk to the service guy about this problems .i came twice about my car .john bowler was very good at his work More

by blackmoonbat2
Recommend Dealer
Yes
Employees Worked With
John Bowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Lofaro
June 24, 2020

The service was great, Bill welcomed us in and got our vehicle in for the oil change quickly. Didn't take long for them to complete since there weren't many vehicles that early in the day. I was just a bi More

by pbar311
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

We had a pleasant experience with DeCozen. They were quick and efficient with their work and had us in and out within an hour. We will likely do business with them in the future. More

by APETTI90
Recommend Dealer
Yes
Employees Worked With
Mike C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Lofaro
June 24, 2020

Nice employees also great customer service.They service Nice employees also great customer service. They service my car and I left happy no Problems at all. DEFINITELY would recommend them if your lookin More

by zmcgrady
Recommend Dealer
Yes
Employees Worked With
John Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

serviced my new jeep, totally satisfied great service, took care of my alignment and oil change right away. Decozen exceeded all of my needs. Looking to purchase a new grand Cherokee, will More

by jtuscano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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