DeCozen Chrysler Jeep Dodge Ram

out of state, spoke to so f.i. manager jerry puts me on speaker, what a jerk. the whole dealership is a joke, just read the reviews, how in the xxxx do they stay in business people stay away i mean it. th speaker, what a jerk. the whole dealership is a joke, just read the reviews, how in the xxxx do they stay in business people stay away i mean it. they change their names cuz they are guilty. get the picture More

My Jeep cherokee sport went to two garages on multiple occasions and it's AC issues were never resolved. I was finally advised that I needed to bring it to a dealership to have a major repair done . After occasions and it's AC issues were never resolved. I was finally advised that I needed to bring it to a dealership to have a major repair done . After putting it in Xenia's good hands and a thorough diagnosis was done, the prognosis was a bit brighter and less labor intensive - AND the issue was finally resolved. I was very impressed with Xenia's knowledge of cars and her high level of customer service. Her understanding of how we can get attached to our vehicles had me sold. Due to a recent unfortunate circumstance, my car is in need of some major repairs - I made sure to have it brought to DeCozen and Xenia is already making sure my girl is in top driving form again! More

Xenia has always provided me with her professional expertise in maintaining the upkeep of my 2005 jeep wrangler. I so appreciate your honest opinion and continued assistance... expertise in maintaining the upkeep of my 2005 jeep wrangler. I so appreciate your honest opinion and continued assistance... More

Xenia was very professional and pleasant. She offered several alternatives and suggestions to fit my schedule. I felt like a VIP and that my car was as important to her as it is to me. From the moment I several alternatives and suggestions to fit my schedule. I felt like a VIP and that my car was as important to her as it is to me. From the moment I walked in until after I picked up the car and drove away, I felt assured that the work would be done professionally and completed when promised. More

This was the first service scheduled for my Chrysler 200. Xenia was very polite and friendly. She answered my questions regarding the scheduled service for my vehicle over the phone before I arrived and re Xenia was very polite and friendly. She answered my questions regarding the scheduled service for my vehicle over the phone before I arrived and recalled our conversation when I arrived at the location. She quickly expedited the paperwork involved and then I was off to the very comfortable lounge. The service was performed in a "just right" amount of time. Xenia cheerfully informed me that my vehicle was ready and after a couple more signatures, returned my keys, walked me to the door, as we discussed highway driving and told me to have a good weekend and enjoy my car. I love this dealership and I love my car. Excellent sales and service. More

I called Decozen desperately needing help for my 2004 dodge caravan that was not running. Two other mechanics looked at it prior to bring it to Decozen and they could not figure out the problem. Xenia ca dodge caravan that was not running. Two other mechanics looked at it prior to bring it to Decozen and they could not figure out the problem. Xenia called me on a tuesday and told me it was the cylinder 1 in my engine along with other things that needed to be repaired, ordered the parts that day and i picked up my car the next day! my car is running great and over all it was a great experience dealing with Xenia. she explained the problem in a way i could fully understand it and always kept my informed of progress. she was awesome and i would highly recommend Decozen and especially Xenia! More