DeCozen Chrysler Jeep Dodge Ram

Extraordinary Sales Experience with Manager I had originally purchased my first Jeep Liberty at Decozen but after several months, I wanted something larger with more advanced features. The manag I had originally purchased my first Jeep Liberty at Decozen but after several months, I wanted something larger with more advanced features. The manager, Mr. Michael Cerino, was extremely accommodating and helped me purchase an upgraded, newer Jeep Grand Cherokee Laredo! I love my Laredo and I most appreciate that the process was smooth, easy and at little cost out of my pocket! If you love Jeeps, this is the car dealership to go to....and definitely ask for Mr. Cerino. More

Speed + Focus = Customer satisfaction I recently paid a visit to DeCozen Jeep for an oil change on my 2015 Jeep Grand Cherokee and walk away with a new 2017 Jeep Grand Cherokee. I was on a I recently paid a visit to DeCozen Jeep for an oil change on my 2015 Jeep Grand Cherokee and walk away with a new 2017 Jeep Grand Cherokee. I was on a tight time line being that I only anticipated to be at Jeep for no more then an hour for my oil change when I met with a sales associate, Marlene, to discuss the options of trading in my upcoming lease. Long story short the sales team along with the professional leadership of Mike Cerino offered me a deal I simply could not refuse. Mike was great with presenting a reasonable offer and did not do any of the typical "dealership/sales" type back and forth. He knew what I was looking for and he knew what he was able to offer me. It was the least stressful vehicle purchase I've experienced to date. Mike then had me work with Carmine Lofaro, the F&I associate. Carmine had an upcoming appointment and was not sure if we would be able to get everything done in time for my next appointment as well as his. Carmine took a chance on me and we both worked together to get the financing and insurance worked out in just under an hour so we were both able to make our next appointments. He understood what had to be done and I was knowledgeable of my own financial and insurance situation so together we were able to successfully execute the transaction. If you're looking for a new vehicle and know what you want and your financial/insurance ability go see Mike and Carmine and help them help you walk away as a satisfied customer. More

BEST CAR EXPERIENCE EVER! Will be referring everyone to Ken at DeCozen's along with doing business with him going forward. Best experience I've ever had purchasing a vehicle he Will be referring everyone to Ken at DeCozen's along with doing business with him going forward. Best experience I've ever had purchasing a vehicle he didn't bombard - even gave a booklet on different Jeeps to take home and when I went back it was 2 hours from the time I walked in the door to the time I walked out with a new Jeep Grand Cherokee. He was so attentive, down to earth and a pleasure to work with. Carmine was wonderful as well - didn't try to push me on additions and even found a package specific to what I was looking for with oil changes. Will always go to DeCozen's! More

Bought Third Jeep I recently purchased my third Jeep from Decozen: a Grand Cherokee in 2004; a Grand Cherokee in 2014; & a Jeep Wrangler Unlimited in June 2017. All th I recently purchased my third Jeep from Decozen: a Grand Cherokee in 2004; a Grand Cherokee in 2014; & a Jeep Wrangler Unlimited in June 2017. All three experiences were positive, the last being the best. John made the buying experience a pleasant one. He was very knowledgeable about the brand; explained the different packages available; synced iPhone with the Jeep; etc. Would definitely recommend John & Decozen Jeep. More

Rude horrible people I was treated with such disrespect by the Saturday morning receptionist who claimed that she was a DeCozen and then lied to about the timing of receiv I was treated with such disrespect by the Saturday morning receptionist who claimed that she was a DeCozen and then lied to about the timing of receiving my check for my trade. I had to call Jeep Corporate Headquarters to get them to make the dealership give me my check but before that all I got was lie from this dealership. I wish I could give no stars because they are horrible people. Stay Away...far away!!! More

ONE OF THE BEST DEALERS IN NJ!!! They don't waste time if you're a qualified individual. I am now on my second JEEP Grand Cherokee and I really didn't have to shop around! I went They don't waste time if you're a qualified individual. I am now on my second JEEP Grand Cherokee and I really didn't have to shop around! I went to almost every dealer in the area and they all tried to insult my intelligence. I ended up leasing another Grand Cherokee and Marlene, Joe and Jerry made the process really easy. To all the qualified buyers in the area, GO TO DECOZEN FIRST!!! I love my Jeep and I left happy again from their dealership. Thank You Guys!!! More

To the point The highlight of my experience is when the salesman asked me how I felt about my new car. I hadn't displayed any emotion during my purchase. I suppo The highlight of my experience is when the salesman asked me how I felt about my new car. I hadn't displayed any emotion during my purchase. I suppose one should be excited. The salesman was paying attention and not just making a sale. More

Good Experience My sales person was great and very personable. I purchased my Wrangler from DeCozen and I also go for service and etc. Would definitely recommend this My sales person was great and very personable. I purchased my Wrangler from DeCozen and I also go for service and etc. Would definitely recommend this dealer 😊 More

I had a greatexperience and was treated with repsect I don't understand what happened with other customers but my experience with this dealer was EXCELLENT and they treated me and my wife with all the re I don't understand what happened with other customers but my experience with this dealer was EXCELLENT and they treated me and my wife with all the respect. DeCozen Chrysler was the only dealer in NJ that had the vehicle that we were looking for (I did all the research before contacting them) and agreed to the payments that we wanted.. The salesman by the name John and financing manager Carmine gave us quick, outstanding and pleasant service. Were able to make the deal right away and even worked a few minutes past the closing time to make sure my wife and I were taken care all the way out. I am very please and happy to go them since we drove aprox 37 miles north from home and they did not lied to us like other dealers have done. Thank you John and Carmine for the excellent service and a great deal. You now have me and my family as new customer. Way to go DeCozen!!! A.Maisonet More