DeCozen Chrysler Jeep Dodge Ram

Horrible from the start and continued to get worse. Don’t buy from DeCozen of Verona. I had sent one of my employees to DeCozen since I grew up in Verona and wanted to patronize a local dealer. After Don’t buy from DeCozen of Verona. I had sent one of my employees to DeCozen since I grew up in Verona and wanted to patronize a local dealer. After being offered one model and giving a 1,000.00 deposit my employee left and we were ready to have mine and my companies credit scores pulled to ink the deal. In the mean time I received s text saying there was a mistake and “that car wasn’t available but here is a comparable one”. I looked over the sticker and even though it was a lesser trim I agreed to continue. We agreed on a price and then the finance guy got involved. He told me since my score was too low he had to add on an extra 100$ a month and that I shouldn’t care because it’s a write off of my company. I asked him to cancel the deal and refund my deposit. Went back and forth over trying to cancel and then in the end he said ok never mind we will “eat the extra 10 a month for you” if you just take the deal. I refused to do any further business with a dealership that tries to extort. The finance guy then got rude and told me “good luck getting your deposit back”. And sure enough. I lost that 1000$. Don’t buy from DeCozen of Verona. More

John Bukowski did a great job with the transaction of the leased vehicle. I would definitely do business with him in the future. leased vehicle. I would definitely do business with him in the future. More

Chris "Hurricane" Logan was courteous in prompt in handling all questions posed both last time with my son and this time with myself. handling all questions posed both last time with my son and this time with myself. More

Everyone was very courteous professional an show interest in there work I was in an out blessings to all in there work I was in an out blessings to all More

This is my second time working with John. Great support and very honest 10/10 will recommend working with John . Great support and very honest 10/10 will recommend working with John . More

Have been leasing cars with Joe M for 20 years. No other place I would go. They give you the best price no haggling. No other place I would go. They give you the best price no haggling. More

The entire staff was Very Professional from start to finish!! Made the process very pleasant! finish!! Made the process very pleasant! More

I recently had the pleasure of visiting Decozen, where I had an amazing experience working with my salesman Roberto. This marked my third time leasing a Ram/Jeep from this dealer, and once again, I was thor had an amazing experience working with my salesman Roberto. This marked my third time leasing a Ram/Jeep from this dealer, and once again, I was thoroughly impressed. Roberto helped me choose the perfect vehicle for my needs, and this time I ended up getting a fantastic Ram 1500. From his extensive knowledge to his exceptional customer service, Roberto made the entire process smooth and enjoyable. The dealership itself was modern and inviting, and the staff was friendly and efficient. Even after the sale, Roberto followed up to ensure my satisfaction. I highly recommend Decozen and Roberto for an outstanding car-buying experience, especially if you're considering a Ram/Jeep. More

My current jeep lease had been ending so I wanted to reach out to local dealers to find out options available for me. I mentioned having a particular price I would like to spend and features I’m interes reach out to local dealers to find out options available for me. I mentioned having a particular price I would like to spend and features I’m interested in. To try and avoid wasting the dealers time, I like to ensure that before setting up an appointment, the dealer can fit my budget and has what I am looking for. Unfortunately I didn’t get that far with this dealer. Tiffany Smith responded to the general inquiry and stated that they only do pricing at appointments and would not provide additional details. Given that many dealerships offer this information via email, and some are even completing entire deals virtually, it’s pretty surprising that a dealer would not partake in this at all. It made my decision that much easier to support another jeep dealer. More

John was highly professional and attentive to our purchasing needs. We had a limited amount of time that we could spend in the dealership and John was straight-forward in his approach and provided cl purchasing needs. We had a limited amount of time that we could spend in the dealership and John was straight-forward in his approach and provided clarity on purchasing vs leasing options. He showed us the vehicle and the options and was friendly, professional, and a pleasure to do business with. More