DeCozen Chrysler Jeep Dodge Ram

Professional friendly and courteous This is our 3rd time we have dealt with DeCozen and there is a reason. One of the hardest things a business can do is retain customers and DeCozen ha This is our 3rd time we have dealt with DeCozen and there is a reason. One of the hardest things a business can do is retain customers and DeCozen has been able to continually meet and or exceed or expectations. They have been honest and fair. More

Quick, honest, delivered results very happy I have been a customer of DeCozen for some years and have purchased many vehicles from commercial trucks to cars. My sales person Joe M has helped me I have been a customer of DeCozen for some years and have purchased many vehicles from commercial trucks to cars. My sales person Joe M has helped me make very important decisions about my needs and comforts and has made purchasing from DeCozen a simple process. There are a lot of dealers out there but Joe has always made it worth our wild with the best deal every time. Thanks again Joe I'll be back soon for another purchase. More

Good experience My wife and I bought a new Jeep from Steve and the experience was a really good one at DeCozen. We had a general idea of what we wanted and he helped My wife and I bought a new Jeep from Steve and the experience was a really good one at DeCozen. We had a general idea of what we wanted and he helped us find the trim level and features to meet our needs within our budget. We felt welcomed and comfortable throughout the process and we are very happy with our purchase. DeCozen carries a good amount of inventory so if you're in the market for a Jeep there is a good chance there is one in stock for you. At first, the number of trim levels for the Grand Cherokee seems like overkill, but it makes it easier to find the sweet spot for the options you need. I'll be going back to Decozen next time I need a new vehicle. More

Disappointing Came in for service due to a strange noise. Car was not taken for a test drive but I was told they could find a noise. Tried to sell me on front brake Came in for service due to a strange noise. Car was not taken for a test drive but I was told they could find a noise. Tried to sell me on front brakes that were replaced two weeks prior. I pick up the car and 1 mile down the road I hear the noise. The man who called to explain that I needed new brakes was very unpleasant to speak with. Disappointing experience. I will not be returning there! More

Best Experience Great service, professional, paperwork was fast. Roberto helped me get the truck I was looking for. I recommend this dealership to family and friends. Great service, professional, paperwork was fast. Roberto helped me get the truck I was looking for. I recommend this dealership to family and friends. Thank you! More

Costumer appreciation They are very good here at Decozen in Verona to keep you coming back because of the deals they give you. I got a great deal today and great service, t They are very good here at Decozen in Verona to keep you coming back because of the deals they give you. I got a great deal today and great service, that’s why I will stay with Decozen in Verona. Thanks More

Cherokee Very easy to deal with. No BS. Honest and upfront. Pick up was s breeze. John and Carmine were great to work with. Highly recommend. Very easy to deal with. No BS. Honest and upfront. Pick up was s breeze. John and Carmine were great to work with. Highly recommend. More

Happy. Very happy with my purchase. I told him what I wanted and he got me exactly what I came in for. Quick and on the road before closing. I do wish I g Very happy with my purchase. I told him what I wanted and he got me exactly what I came in for. Quick and on the road before closing. I do wish I got a full tank of gas though. More

car exactly like shown on the web-site closing was fast and everything worked perfectly. Roberto and Carmine were able to get me out of the dealer quick with all my needs fulfilled. closing was fast and everything worked perfectly. Roberto and Carmine were able to get me out of the dealer quick with all my needs fulfilled. More

The worst customer and sales rep I ever seen Joe one of the salesmen, said they would get our car registered in our state for us for free to find out later we were charged a thousand dollars, the Joe one of the salesmen, said they would get our car registered in our state for us for free to find out later we were charged a thousand dollars, then they held our tags hostage after the temp 20 period ran out until I get my insurance changed to my wife's name, then they charged us a 100 dollars to do a credit report , I could of got that for free,then the car we purchased was a 2016 Mazda CX-5 gt, was missing a back cargo cover and they gave us a hard time about taking the price for one off,Jill who works in the office calls us on the last day of the temp tags to tell me they will not send my tags or registration until I change the name on my insurance policy, and that my car can be impounded if I continue to drive on the temp tags,they are unflexable,and once you buy a car they are impersonal,one sales rep mike told me its my fault that I got insurance for the car in my name, if I did not want the hassle I should have put the car in my name, a lot of nerve telling me who's name the car should of been in,if this car was not for my wife I would of rammed this car through the front door and down there throats,I dealt with a lot of dealers and never liked any of them but deco zen is the worst,STAY AWAY FROM THEM!!! You will walk out feeling assaulted and DIRTY! Joe m is a fast talking not very bright salesman all about the dollar bill doesn't even remember your name the next day,I forgot they also told me I could not get my tags until I had an interview with the bank that gave us a loan, an interview after the fact? Ridiculous !!! I should of took my 13 thousand dollar down payment somewhere else, I rather buy a old car with good service than a new car and feel like a victim again STAY AWAY this place will make you think bad thoughts More