DeCozen Chrysler Jeep Dodge Ram

Great dealership Every time I walk into the dealership I love how friendly everyone is I feel like I’m at home to all at Decozen Thank you Every time I walk into the dealership I love how friendly everyone is I feel like I’m at home to all at Decozen Thank you More

Smooth and professional experience I was very pleased with my overall purchasing experience from test drive through delivery. My salesman John Bowler was extremely professional and work I was very pleased with my overall purchasing experience from test drive through delivery. My salesman John Bowler was extremely professional and worked very hard to get me in the vehicle I wanted with a deal that worked for me. The atmosphere was much more relaxed than some of the larger dealerships on major highways. Also the manager Mike and finance professional Joe were a pleasure to work with. Thanks again DeCozen! More

Professional Service Everyone at DeCozen Chrysler Jeep was extremely helpful, kind, and supportive during the entire process! I would highly recommend them on your next ca Everyone at DeCozen Chrysler Jeep was extremely helpful, kind, and supportive during the entire process! I would highly recommend them on your next car buying decision. More

12/8/18 Service review I had an 8:30a appointment and when I arrived, on time, I was told there were 4 people in front of me and it would likely be 45 mins to and hour. I do I had an 8:30a appointment and when I arrived, on time, I was told there were 4 people in front of me and it would likely be 45 mins to and hour. I don't understand why my car wouldn't be seen right away if I had an appointment. I waited nearly two hours and was surprised to see my bill was $590 with no explanation of what I paid for other than the one tire that I purchased. I asked multiple times how much longer it would take and I was told I would be informed when it was ready. The staff was by no means rude, but there was a severe lack of information and transparency. I didn't expect an apology but none was offered. However, I did receive a happy holidays greeting when I left, which I appreciated. I do no know the names of the people I interacted with unfortunately so I selected a few names below because it would not let me submit without selecting. More

First Jeep Purchase Came here to look and test drive the Jeeps. Everyone at the dealership was so nice and helpful. We were able to test drive all the vehicles we wanted. Came here to look and test drive the Jeeps. Everyone at the dealership was so nice and helpful. We were able to test drive all the vehicles we wanted. All of our questions were answer with detail. The sales staff are excellent, especially Steven. He is very helpful and informative. He made the car buying process so easy and simple. Thank you so much for all your help! I truly love my new Jeep Grand Cherokee! More

A great experience! I've been to other dealerrships and none compare to Decozen! Roberto was super friendly and helpful. It was a great car buying experience! I highly r I've been to other dealerrships and none compare to Decozen! Roberto was super friendly and helpful. It was a great car buying experience! I highly recommend coming here. More

Great dealership! Couldn't have asked for better people to help me out with choosing a car. They are extremely friendly and I am very satisfied with the car that I had Couldn't have asked for better people to help me out with choosing a car. They are extremely friendly and I am very satisfied with the car that I had gotten. I am so glad I chose to go to DeCozen. More

Straight forward sales - no games I appreciated that the sales and finance teams were straight forward. There were no games and they were extremely helpful. Appreciated that they got m I appreciated that the sales and finance teams were straight forward. There were no games and they were extremely helpful. Appreciated that they got me in/out quicker than any other sales transactions I had experienced at other facilities in the past. Thank you! More

Restoration of Faith Through the process of searching for a vehicle, I had become very disheartened and disappointed in the experience. That is, until I met Joe from DeCoz Through the process of searching for a vehicle, I had become very disheartened and disappointed in the experience. That is, until I met Joe from DeCozen Jeep Dodge. He was respectful of my time, knowledgeable, and extremely professional. He took an experience that I had started to dislike more than the dentist and made it fun and pleasant. More

Non Service I am receiving emails and phone calls stating that I have had service performed on my new vehicle. I have not had any services performed or even visit I am receiving emails and phone calls stating that I have had service performed on my new vehicle. I have not had any services performed or even visited the dealership. When I request information regarding "their service records" for my vehicle I do not receive a response. THERE WAS NO VISIT!!!!! More