DeCozen Chrysler Jeep Dodge Ram

I trust the sales and service staff at DeCozen. They are not high pressure or stressful- just honest dealing from start to finish. I have recommended others to the dealership and will continue to do busine not high pressure or stressful- just honest dealing from start to finish. I have recommended others to the dealership and will continue to do business there. More

I took my car for an oil change and a check engine light and the only thing that was done was the oil change. The manager only concern was to sell me a service for my fuel injection in my filters but never and the only thing that was done was the oil change. The manager only concern was to sell me a service for my fuel injection in my filters but never spoke about my check engine light More

We have like the shop since we bought a car from you. Something has changed. It feels like we're always getting a hard sale now Something has changed. It feels like we're always getting a hard sale now More

I had mentioned to my nephew that my grandson was looking for a car and he recommended going to DeCozen. Good suggestion got a great deal. for a car and he recommended going to DeCozen. Good suggestion got a great deal. More

John Bukowski was great! He understood my concerns and needs and worked to make it happen. He was very transparent throughout the whole process. Great customer service!! needs and worked to make it happen. He was very transparent throughout the whole process. Great customer service!! More

Oil change was fine, but they charged me for topping off washer fluid. Kind of cheap if you ask me, especially when i have my own. Was my first experience with service at Decozen and makes me feel like I washer fluid. Kind of cheap if you ask me, especially when i have my own. Was my first experience with service at Decozen and makes me feel like I'll be nickel and dimed going forward. More

I was very dissatified with this purchase. Pricing on my used 2013 SANTA FE SPORT AWD was not transparent.Two weeks after my purchase and sending the car for inspection,my APR was ridiculously Pricing on my used 2013 SANTA FE SPORT AWD was not transparent.Two weeks after my purchase and sending the car for inspection,my APR was ridiculously increased from 16 % to 21.09% without any clear or reasonable explanation.I cannnot honestly recommend any potential customer for this dealership. More

Joe was awesome and made buying my Jeep very easy and fast. Each step of the process was great and I’m beyond happy with my purchase. fast. Each step of the process was great and I’m beyond happy with my purchase. More

These guys have pulled the "dirty air filter" scam on me The reason I lease new cars is so that I can be sure I won't be ripped off by dodgy car repair shops. The car is covered by the warranty and all that The reason I lease new cars is so that I can be sure I won't be ripped off by dodgy car repair shops. The car is covered by the warranty and all that is required is regular maintenance. This strategy worked like a charm with Infinity, Lexus, BMW, Saab etc cars. The moment I tried the US branded car (Jeep), upon my 10K service the service manager (Bill) pulled the "dirty air filter" scam on me for $200. I am extremely disappointed by this experience and will not visit this dealership again. To be honest, I don't think I'll buy US branded cars anymore either; if they cannot keep their dealers honest what hope do I have? Back to Infinity/Lexus!!! More

Basir and Carmine are a great team. Excellent customer service from both of them. They were a pleasure to work with. Really knew their stuff. service from both of them. They were a pleasure to work with. Really knew their stuff. More