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DeCozen Chrysler Jeep Dodge Ram
Verona, NJ
942 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections.
Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner!
If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 942 reviews
February 24, 2021
I had a pleasant experience buying my vehicle from Decozen. When it comes to service, “Bill” was simply awful. Very rude and condescending, I called another dealership and was able to have my concerns Decozen. When it comes to service, “Bill” was simply awful. Very rude and condescending, I called another dealership and was able to have my concerns heard and my vehicle scheduled for service in a timely manner. Instead of lecturing, the other dealership understood the issues and the receptionist was very kind. More
by 007-403
Employees Worked With
February 22, 2021
I went in for an oil change. My truck was handled with care and professionally. The service was quick and made it very easy for me to pick up and drop off. care and professionally. The service was quick and made it very easy for me to pick up and drop off. More
by GISELLET.PERALTA
Verified CustomerEmployees Worked With
February 16, 2021
Horrible customer service. Make deals and try to back out of agreements. Car was not prepared for pick up. Oil was maxed out, finance paperwork I never received and they washed their hands of it. I would not of agreements. Car was not prepared for pick up. Oil was maxed out, finance paperwork I never received and they washed their hands of it. I would not recommend buying from this company. More
by JDEVINE0
Employees Worked With
February 15, 2021
They honest. Get rite to the point of the problem. Service department very Friendly. VreT work keep it up ... custome very satisfying cant complain thanks Service department very Friendly. VreT work keep it up ... custome very satisfying cant complain thanks More
by dagoodlife04
Employees Worked With
Other Employees :
Carmine Lofaro, Tamera Petta, Cheryl Mickens
February 11, 2021
Your dealership is great however I am still upset that my "Lifetime Warranty when I bought it in 2009 from Borough Jeep is no longer active ????? "Lifetime Warranty when I bought it in 2009 from Borough Jeep is no longer active ????? More
by stevepelonero
Employees Worked With
Not sure - don't remember
February 11, 2021
This is our second vehicle from DeCozen. We have had a great experience each time. Staff is extremely knowledgeable and helpful. We appreciate their patience and not pushing us into a vehicle. great experience each time. Staff is extremely knowledgeable and helpful. We appreciate their patience and not pushing us into a vehicle. More
by clocricchio
Employees Worked With
Other Employees :
Tiffany - Lease Retention Manager, Carmine Lofaro
February 02, 2021
This is very nice dealership what make my purchase nice and easy I will definitely go back to them in a future thanks for you nice customer service and easy I will definitely go back to them in a future thanks for you nice customer service More
by SALVADORROBERTS463
Employees Worked With
Other Employees :
Carmine Lofaro, Basir Alam
January 27, 2021
This is my second lease with Decozen and my second time working with Joe M. Both experiences have been nothing but easy and wonderful. Joe is very knowledgeable, helpful, very patient, and made sure all my working with Joe M. Both experiences have been nothing but easy and wonderful. Joe is very knowledgeable, helpful, very patient, and made sure all my questions were answered. Great experience overall. Highly recommend. More
by LIONITA_OLIVEIRA
Employees Worked With
January 26, 2021
Great service Price sells cares and they get that ! Looking forward to dealing with them again in the future. have not needed there service dept. I am sure they will provide myself the same high le ! Looking forward to dealing with them again in the future. have not needed there service dept. I am sure they will provide myself the same high level of treatment. More
by TLHULL1
Employees Worked With
Carmine Lofaro, Basir Alam
January 22, 2021
Roberto was so helpful in assisting me with my lease and then purchase three years later! So thankful for his knowledge of the vehicles! -E then purchase three years later! So thankful for his knowledge of the vehicles! -E More
by elisabeth_michaud
