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DeCozen Chrysler Jeep Dodge Ram

Verona, NJ

4.5
940 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections. Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner! If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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225 Bloomfield Avenue

Verona, NJ

07044

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Showing 940 reviews

September 29, 2021

My first service with DeCozen was last Saturday. I arrived early and was able to hand my car relatively quickly. The Service rep assisted and answered all my questions and queries. I am very happy wit More

by JeepLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Service supervisor was extremely personable and helpful. Would have my service performed there again. Thank you. More

by mnm1789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Great job! Service was great. They were friendly and explained everything. Person helping me was great. More

by cindyja1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
September 27, 2021

Billy always ensures that the service work is done right first time! I will continue to work with Billy and the DeCozen team in the future! More

by Rich N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

I had a great first time experience with the service department on my 2021 Jeep Wrangler with the complimentary oil change & tire rotation. More

by ihart7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept I believe my contact's name was Ed?
September 20, 2021

They look out for your safety,always someone to talk to on the phone who talk to you and make you feel like a valid customer. More

by smith.sandra1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
September 20, 2021

Billy was very helpful through the service process. He explained everything and was responsive for my calls and questions More

by acrisara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Awful. Brought my car and left it 3 different full days last week. I agreed to everything suggested and the initial problem is still not resolved. There is no way they took it for a test drive or they wo More

by shari.arndell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
September 16, 2021

Excellent... It was a pleasure to work with Danielle...... I will be back for additional service. More

by eslady0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Russo
September 03, 2021

Oil change was completed quickly, I was disappointed with the service rep who checked me in. He never said good morning or asked my name. More

by brettsimon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman who checked me out when the work was completed was very pleasant.
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