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DeCozen Chrysler Jeep Dodge Ram

Verona, NJ

4.5
940 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections. Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner! If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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225 Bloomfield Avenue

Verona, NJ

07044

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Showing 940 reviews

January 10, 2022

Great experience. Done ahead of schedule and complete. Will the JEEP app update to show the completed recalls? More

by michaelglaser
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Basir Salesrep was great and very helpful. Joe in Basir Salesrep was great and very helpful. Joe in finance was very good as well More

by STEVECARDSERVICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basir Alam
January 04, 2022

I continue to use this dealership because of the customer service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call h More

by brandnew77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, the Author ( he's so cool!)
January 03, 2022

If I could give this place less than one star I would. Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on t More

by mv
Customer Service
Recommend Dealer
No
Employees Worked With
Bill M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Overall service was better than previous visits. The sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? More

by d.howell310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Good guys just like to help and make the problem go away no issues will go back More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bukowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

Hands down the best customer service at a Jeep dealership I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! More

by jennspoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

We have used DeCozen for several vehicles over the years. We are extremely satisfied by their professionalism. They are very easy to deal with on all aspects- pricing, leasing, service etc… I highly recommen More

by Maryannciccone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

It was good customer service.. only 5hing was xoffe machine was not working in waiting area...no big deal at all.. i am happy with their service More

by sam_jajal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

I had a very good experience at Decozen Dodge the service guy was very professional and knowledgeable and did a Awesome job More

by Richard Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basir Alam
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