DeCozen Chrysler Jeep Dodge Ram
Verona, NJ
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Great experience. Done ahead of schedule and complete. Will the JEEP app update to show the completed recalls? Will the JEEP app update to show the completed recalls? More
Basir Salesrep was great and very helpful. Joe in Basir Salesrep was great and very helpful. Joe in finance was very good as well Basir Salesrep was great and very helpful. Joe in finance was very good as well More
I continue to use this dealership because of the customer service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call h service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call him the author because he wrote a book, are just so wonderfully polite!! And I don't care anything about winning $100 to say kind words I'm telling you the truth because my truck runs like a kitten purring in comfort and I love it! More
If I could give this place less than one star I would. Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on t Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on two separate occasions and nothing was done to rectify the disrespect and discrimination I received on two separate occasions. The whole department is unorganized and seems as if they do not communicate with one another. Horrible customer service do not recommend this place run the other way. More
Overall service was better than previous visits. The sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? More
Good guys just like to help and make the problem go away no issues will go back no issues will go back More
Hands down the best customer service at a Jeep dealership I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! More
We have used DeCozen for several vehicles over the years. We are extremely satisfied by their professionalism. They are very easy to deal with on all aspects- pricing, leasing, service etc… I highly recommen We are extremely satisfied by their professionalism. They are very easy to deal with on all aspects- pricing, leasing, service etc… I highly recommend this dealership. More
It was good customer service.. only 5hing was xoffe machine was not working in waiting area...no big deal at all.. i am happy with their service machine was not working in waiting area...no big deal at all.. i am happy with their service More