Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
6,475 Reviews of Daytona Toyota - Service Center
Sort by
February 01, 2020
The service department was Very efficient. There was a Nice waiting room and sufficient choice of snacks. Thomas Clark was very pleasant and accommodating. Thanks Nice waiting room and sufficient choice of snacks. Thomas Clark was very pleasant and accommodating. Thanks More
by DOTTI
Verified CustomerEmployees Worked With
Thomas Clark
February 01, 2020
Scott and the whole crew were extremely professional, efficient, curtious and nice. I am very pleased with their service. I will recommend them to all my friends. efficient, curtious and nice. I am very pleased with their service. I will recommend them to all my friends. More
by LOUISEAFSHAR
Employees Worked With
I was in service department and you don't have the person. His name was Scott.
February 01, 2020
Extremely slow service Only needed a routine oil change and it took 2 hours. Last few times I've brought my car to be serviced the wait time has been horrible. Service manag Only needed a routine oil change and it took 2 hours. Last few times I've brought my car to be serviced the wait time has been horrible. Service managers need to scheduled their mechanics where they aren't overloaded. More
by SHARON.QUARLES
Employees Worked With
Thomas Harlon Clark
February 01, 2020
My service writer CIO is amazing!! Very helpful and always professional. She addresses any concerns I may have with my vehicle and goes above and beyond to make sure I have a great experience at Toyota always professional. She addresses any concerns I may have with my vehicle and goes above and beyond to make sure I have a great experience at Toyota. More
by CRAMER.LISA60
Employees Worked With
Service Writer
February 01, 2020
Thomas was wonderful. Was very happy with the service. Need to have more appointment options. It takes couple weeks before I can schedule an appointment. Need to have more appointment options. It takes couple weeks before I can schedule an appointment. More
by MPATEL1
Employees Worked With
Thomas Clark
February 01, 2020
Terrible While I was happy with the service Thomas provided it unfortunately does not make up for the first half of my experience. I went in for an appointment While I was happy with the service Thomas provided it unfortunately does not make up for the first half of my experience. I went in for an appointment to get a recall issue taken care of as well a trunk latch but was told that I didn’t have an appointment countless time despite having email confirmation and having been called by a sales representative just that morning telling me I had an appointment. Instead of thoroughly checking I was told I would that nobody would call me to let me know about my appointment especially since they “probably didn’t have the parts”. All of this is even worse because while I was trying to make the appointment a week prior no one in the service department would pick up phone calls and I had to speak with someone in the parts department and they had to physically go get someone to pick up the phone which still went to voicemail and when I called back I was met by a receptionist who rudely asked for my information saying they were busy then said someone would call me back which I never received that was on a Saturday. I called again on Monday and was told that an appointment was made without my knowing. More
by LUIS_EF
Employees Worked With
Thomas
January 31, 2020
Awesome experience!!!!! Thank you to George Brumblow's team, I was extremely pleased with the prompt and courteous service I received from your body shop. My vehicle is good Thank you to George Brumblow's team, I was extremely pleased with the prompt and courteous service I received from your body shop. My vehicle is good as new so I am definitely a happy camper and would recommend Daytona Toyota. Also, the convenience of getting a rental from Hertz which is just down the street was great also. Again, thank you. More
by CLAIRESBOLDUC
Employees Worked With
George Brumblow
January 31, 2020
The worst service station EVER!!!! EVERY time I come there is an issue. Why it takes more than 1 hour to do a basic oil change is besides me:2 to 3 hours later EVERY TIME!!!! Then not o EVERY time I come there is an issue. Why it takes more than 1 hour to do a basic oil change is besides me:2 to 3 hours later EVERY TIME!!!! Then not one person can read in my account that my tires were purchased there, so I always have to remind them. Oh wait it doesn't end there, most of the time, like on Wed. I physically have to argue about buying my tires there. Don't have anyone call me I don't need to be bothered by the excuses of incompetent phone people either. The manager is even worse!! The last oil change I had (not Wed) someone took the locked lug nuts from my tires and when I had my brakes replaced we had to break them off because the person didn't leave the piece needed to unlock them. An item why I bought the vehicle with and want back. I'll be sending the bill with all the complaints at a later date. I'm sure I'm remembered as the lady who doesn't like to stand at the service people counter with my toddler huffing exhaust! Ask a man to assist and ALL but one past the buck! You need a section with NO stars. More
by KRISCLRH20
Employees Worked With
too many to list
January 30, 2020
First New Car Service Was expecting an oil and filter change at my first service of 5,000 miles, not at 10,000 miles, I totally disagree with this. If I had known this I wo Was expecting an oil and filter change at my first service of 5,000 miles, not at 10,000 miles, I totally disagree with this. If I had known this I would have paid for the oil change, told me after the fact. More
by pauldchernek
Employees Worked With
Kendrick Roberson
January 30, 2020
We needed an oil change before we could head back home. Everyone at the dealership treated us as As good as our dealership back home. We would recommend them to anyone. Everyone at the dealership treated us as As good as our dealership back home. We would recommend them to anyone. More
by BUDNSARAHFRANKS
Employees Worked With
Steve Robinson
