6,160 Reviews of Daytona Toyota - Service Center
Service is Fine, Sales Department way too agressive! Your service department is fine. Your sales department is over the top aggressive. It was the last day of the month and although we agreed to meet wi Your service department is fine. Your sales department is over the top aggressive. It was the last day of the month and although we agreed to meet with "Kiki", salesperson who had sold us our car, we received calls from two other sales people while we were there with Kiki. She wanted to show us the new Highlander while we were at Daytona Toyota on a service call. When we purchased from Daytona Toyota, we said we would never buy another car there. On the day we bought, we were there for several hours, while meeting with the financial person, he announced that after all that had led up to that point, the figures we had been given were not for the car we wanted. Also, we wanted to pay cash and through all this red tape, we had to finance for one or two payments before we could pay off the car. We felt that we had been "screwed". We will not buy there again. As we said, the service department was fine although they could do a courtesy wash after servicing. More
Good service visit Competent service personnel, friendly staff, visitor waiting area needs updating, good hospitality, pricing is very reasonable, slight completion dela Competent service personnel, friendly staff, visitor waiting area needs updating, good hospitality, pricing is very reasonable, slight completion delay as there were a lot of cars in for service More
Dropped the ball Had difficulty reaching service department,issue with phones.Called sales dept to inform them of phone issue,got a couldn't care less attitude. Never Had difficulty reaching service department,issue with phones.Called sales dept to inform them of phone issue,got a couldn't care less attitude. Never received confirmation on one of the vehicles,was having two serviced. Given inaccurate time for completion. Was written up for several immediate must do repairs,yet three months previous,not a single one of these dire repairs were noted at all.Was contemplating a purchase of new vehicle to replace 2006 scion xa.If I do ,may not consider Daytona Toyota,despite the fact that the last 4 vehicles purchased were at this dealership. Not very impressed with this dealership as of late.Hope things get better.The no for recommending dealership was based on most recent visits. More
James Brady was a jerk. He told us about recall and he said sue Toyota if we got hurt. He also drug out the time on invoice processing. Met CJ very polite and nice and cheerful and he wasn’t even our guy said sue Toyota if we got hurt. He also drug out the time on invoice processing. Met CJ very polite and nice and cheerful and he wasn’t even our guy. A real asset to your company. As far as James Brady is concerned I wouldn’t have him anywhere near my business or customers. More
Service for new battery After needing AAA to jump start my battery in a parking lot. I drove straight to Toyota for a checkup. I arrived without an appointment and they were After needing AAA to jump start my battery in a parking lot. I drove straight to Toyota for a checkup. I arrived without an appointment and they were able get a new battery installed and I was home in an hour or a little over. I appreciate that kind of service. The Service Agent, Scott Crocker, was thorough and answer all my questions. I liked him. More
Very thorough, and the service was done quickly and accurately. Taking into account the other items listed on the report and will advise service department when ready to go ahead with that. accurately. Taking into account the other items listed on the report and will advise service department when ready to go ahead with that. More
Forgot to Install Screws Sent my pre-owned vehicle in for repair and the vendor who replaced the bumper did not install all the screws necessary. We had to take the car back i Sent my pre-owned vehicle in for repair and the vendor who replaced the bumper did not install all the screws necessary. We had to take the car back into the dealership in order for them to complete the repair. Once done, they installed different screws which doesn't match the other visible screws; one set of the screws were black, while the newer set added were silver. (I will be spray painting them black so they will match). More
not very good my oil changes I never have an issue with but this last time when I had them do work it was a nightmare. I left and started hearing a noise then real my oil changes I never have an issue with but this last time when I had them do work it was a nightmare. I left and started hearing a noise then realize my glove box had an issue. called them and had to take 3 hours out of my day for them to fix the issues/problems they caused. the mechanic never took responsibility. asked if I could get my car detailed because of the inconvience for me and was told no we don't do that. and when I left I realized there is still a clip missing from underneath and I don't want to waste anymore of my time going back there def would not recommend service here More
I work here really appreciate the pricing super simple and really just no complaints if you guys ever go over there ask for Tanya and then ask her fo Miguel if you ever feel like improving your situation and really just no complaints if you guys ever go over there ask for Tanya and then ask her fo Miguel if you ever feel like improving your situation on your current car. More
I greatly appreciated Scott and Steve’s assistance with my maintenance needs. I had a good experience from check in; through consultation; and check out. Your staff provided an excellent first impression my maintenance needs. I had a good experience from check in; through consultation; and check out. Your staff provided an excellent first impression on me. More