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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,488 Reviews

6,488 Reviews of Daytona Toyota - Service Center

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August 27, 2021

Great service. great service advisor. terrible phone system difficult to get through to a real person to make an appointment. Website needs phone numbers that work. Can only get through to sales natura More

by LGORDON411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Daytona Toyota responded

Thank you for the 5-stars and positive feedback on our team!

August 27, 2021

After over 12 years and two vehicles, your service reps are over the top. Like dogs sniffing at a fire hydrant, trying to sell me service I didn’t ask for or need. And then after 12 years and free OLF, y More

by Abeachboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelo
Sep 01, 2021 -

Daytona Toyota responded

Hello. We appreciate your business and support over the past 12 years and we regret to hear that your recent experiences have not been positive ones. We’d like to speak with you to learn more about this situation. Please call our Service Manager, Aaron Garcia at 386-255-7573. Thank you.

August 27, 2021

Great service from arrival to departure! Appreciate the friendly helpful service, quality work performed on my Toyota and explanation of it! Well done and much appreciated! More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
Aug 30, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, Michael, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

August 26, 2021

Could use updating. The quiet room is located right next door to the body shop (not very quiet), chairs are ripped, carpeting looks like there was a flood of some sort. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Daytona Toyota responded

Hi Karen, thank you for the feedback and high-star rating.

August 26, 2021

Scott Crocker handles my maintenance quickly and efficiently each visit. He provides excellent service. My wait was merely minutes and I was back o. The road. More

by judefenwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback, Jude. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2021

Techniciens diagnosed the problems and advised as to the right course of action. My sienna needed the control arms to be replaced, even though I came in for an alignement. More

by EOMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Daytona Toyota responded

We can’t thank you enough for writing this 5-star review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

August 26, 2021

The Toyota employees are so incredibly friendly. I was hesitant to get work done at the dealership but was so pleasantly surprised. Everyone was “real” and I trusted them. More

by Tmartyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose, my advisor Ron
Aug 27, 2021 -

Daytona Toyota responded

Thank you for trusting our team, and we hope you'll visit us again!

August 25, 2021

I chose Daytona Toyota for my oil change due to a coupon I found in a local coupon magazine that was mailed to my house. Exited because I was actually 200 miles from needing one (It NEVER works out for me More

by Lh4U2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abbott, Craig Lee
Aug 25, 2021 -

Daytona Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

August 25, 2021

Scammers, they don't tell you what your paying, and push you into something you don't want, well only give you what your monthly pediment is and try to make it sound good More

by WESTGATECINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seymour Small
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Lee
Sep 01, 2021 -

Daytona Toyota responded

Hello. We are concerned by this feedback as it does not reflect the type of service we aim to provide at Daytona Toyota. Please feel free to reach out to Sales Manager, DJ Garry, a call at 386-255-7475. Thank you.

Sep 02, 2021 -

WESTGATECINDY responded

I recently bought a truck, the 2nd vehicle I have bought from you but I will not be returning for a 3rd! I had 22k down, I explained What I wanted, a brand new 4 x 4 Tacoma blue, I read texted that they were able to get the truck I wanted in with all the bells and whistles for 34k, I get to the dealership and it was no longer a choice, they ask me 2 test drive 2 used Tacomas, after hours of talking and telling them I was not interested in a used one I felt pressured as they couldn't get what I wanted. The list price on the used one was 36k, they wouldn't tell me what I was price I was paying only kept asking for more down to get my payment to be where I wanted it, I was confused and pressured, I never imagined I was paying more then the listed price. After all says and down and after I left , it started not making since, it was listed for 36k , I put down 22K, so how in the xxxx did I finance 24K? Where on earth did an extra 10k Come from? Abs at one point I thought he said to me that if I put the 22k down they would still me the truck for 32k and that would get my payment where I wanted it. I feel that I was took advantaged of being a single women and this was the second time you have took advantage of me. I will not allow a 3rd time

August 25, 2021

Your prices are rediculious and your service advisor all up sell things you don't need it sucks it is car dealerships are rated so low on the trust scale More

by sdmccourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Lee
Sep 01, 2021 -

Daytona Toyota responded

Hello. We are disappointed that you had a negative experience with our service team. We’d appreciate the chance to speak with you about your concerns. Feel free to reach out to our Service Manager, Aaron Garcia at 386-255-7573. Thank you.

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