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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,499 Reviews

6,499 Reviews of Daytona Toyota - Service Center

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October 10, 2021

I like the way Steve treats me. Your main operator put me on hold for 7 minutes so I called Steve directly More

by egarand
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Daytona Toyota responded

Thank you for taking a moment to share your 4-star experience with Steve!

October 10, 2021

I feel you need a dealer closer to Titusville so I don’t have to put 150 miles round trip for a free oil change or be able to hook up with another Toyota dealer. I had axel and struck put on and hear the sa More

by DREW2PRODUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Daytona Toyota responded

Hi Dew, we appreciate you taking the time to provide us this feedback. Thank you.

October 10, 2021

Excellent service, with pleasant staff. I couldn't have chose a better place to do business with. More

by marjoriewht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Babcock
Oct 11, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

October 10, 2021

Communication about when car would be ready was not as good as before. I was sent a text about services being needed, I accepted them, and then did not receive any other texts or calls. I had to call a More

by Young1104
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Daytona Toyota responded

Hello. Thank you for taking a moment to let us know how your most recent visit to Daytona Toyota went. We regret that it did not live up to your previous experiences, and we hope you will give our team another chance. Thank you.

October 10, 2021

Steve Robinson who works in customer service, he is very courteous, patient and understanding; Thank you More

by harleycapo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
Oct 11, 2021 -

Daytona Toyota responded

Thank you so much for the shoutout to Steve and your 5-star visit!

October 10, 2021

This visit was very efficient as my oil change was completed in about 35 minutes. Good waiting area as well More

by BNC_ART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 11, 2021 -

Daytona Toyota responded

Thank you for the positive feedback on your service visit!

October 10, 2021

Great service, and quick and easy.. didn’t take longer than an hour for an oil change More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mallard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Wilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gib Dannehower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Thibault
Oct 11, 2021 -

Daytona Toyota responded

Thanks for the 5-star review!

October 09, 2021

Stephen is the best service manager, even when I was out of sultan he stilled helped me out More

by im14goof
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2021

The best of all is the service department !! Great customer service very professional makes you feel confident and satisfied More

by Lucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Lee
Oct 11, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on our service department, Lucia, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

October 09, 2021

repairs were done wonderfully,could have been more communication and repairs done quicker thank y More

by JEANIELONG231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Daytona Toyota responded

Hi Jeanie, thank you for the positive feedback on your visit with our service team!

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